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Customer Service healthcare North Carolina

3 healthcare jobs found

MQ
Dec 16, 2025  
Patient Coordinator (Full-Time)
Overview: Are you looking to make a difference in healthcare? Look no further!   MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you.   Facility: Novant Health Breast Center Location: 10030 Gilead Road Suite 100 Huntersville, North Carolina 28078 United States Position Type: Full-Time Work Schedule Details: M-F 8a-4:30p Responsibilities: As the first point of contact for patients, referring physicians, and visitors, you will play a vital role in creating a welcoming and positive experience at our imaging center. This position is responsible for greeting patients and their families, ensuring they feel comfortable, and anticipating their needs throughout their visit.   Key Responsibilities Warmly welcome patients and visitors, providing exceptional customer service. Check...
MedQuest Associates LLC Huntersville, NC, USA
WM
Dec 11, 2025  
Patient Insurance Representative
Overview: The Patient Insurance Representative will help patients seamlessly navigate complex billing, financial and insurance workflows. The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient Insurance Representative will accurately perform administrative duties required to work work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions and collect payments. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Insurance Representative work environment may be in the physician practice or in a call center. This task-based, metrics driven position, reviews and interprets insurance authorization coverage online and through conversations with...
WakeMed Health & Hospitals Raleigh, NC, USA
CaroMont Health
Dec 11, 2025  
Access Specialist
Job Summary: Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing excellent customer service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and providing direct financial counseling and/or staff support to those patients with no or inadequate third party coverage.     Qualifications: High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business office...
CaroMont Health Gastonia, NC, USA Full time
 
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