2 education jobs found

Customer Service Representative Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com . Job Summary Provides effective customer service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Process customer orders, changes, or returns according to established department policies and procedures....

What We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program. Position Description: Candidates must have a bachelor’s degree in Information Technology or a related field. Candidates should be familiar with personal computer hardware and software configurations. An A+ and/or MCP certification is a plus. A flexible hybrid-remote work schedule available after 90 days of employment. Typical responsibilities include: Lead a team of Service Desk technicians, providing guidance, and support. Ensure the delivery of high-quality customer support,...