8 customer service jobs found

About Us: We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary: The Customer Service Representative will follow up on existing accounts and customer service calls. This position ensures our customers know their business is appreciated and that their needs and concerns are our upmost priority. This will be measured by retaining a greater percentage of our customer base, which will be accomplished by evaluating our performance in communication, documentation, thoroughness, site surveys, technician performance, timeliness, and sense of value. Essential Duties & Responsibilities: • Gain insight into our service performance • Document, with accuracy, customer responses...

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provides follow up...

Responsibilities: Bilingual (English / Spanish) skills preferred    Position Responsibilities:   Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative  Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns  Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls  Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success  Other duties as assigned  Qualifications: Required Education and Experience:     High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience   Preferred Education and Experience:...

Position Overview:   NOW Hiring!  Customer Service Representative Pay rate:  $18 - $20 / Hour Schedule M-F 9:00am - 6:30pm Location:  Hollywood, CA  Customer Service Representative Job Summary:  Serves customers by providing product and service information; resolving product and service problems and placing orders for products for our customers.   Benefits:   401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Duties & Responsibilities: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information into our customer database. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best...

Technical Support Representative Company Description Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries including LA Metro, MARTA, SEPTA, and MBTA rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations. Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship. Technical Support at Swiftly The Technical Support Representative is part of the Customer Success department at Swiftly and works directly with Swiftly customers and...

CA - Inside Sales Representative - Industrial Distribution - Burbank, CA Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our companys growth. Ryan Herco Flow Solutions is looking for an experienced individual to...

About Us: We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary: The IT Team Lead oversees day to day technology operations, ensuring reliable performance of systems, networks, and support services. This role works alongside IT support staff, coordinates technical projects, enforces IT policies, and works closely with the IT Director to maintain a secure, efficient, and user friendly technology environment. This is an in-office position. Essential Duties & Responsibilities: • Oversee daily IT operations, ensuring timely resolution of incidents and service requests. • Monitor system performance and coordinate maintenance, upgrades, and backups. • Maintain inventory...

About Us: We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary: The Operations Liaison will manage and streamline customer-facing administrative tasks. This role is essential in ensuring smooth communication with clients, maintaining accurate billing records, and keeping customers informed about service schedules and updates in their specific customer portals Essential Duties & Responsibilities: • Serve as the bridge in communication between our customers, coordinators and their system portals • Point of contact with clients regarding invoices and services. • Provide timely updates to customers regarding service schedules, changes, and follow-ups. • Manage and...