Dec 19, 2025
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information. Directs the work of other staff members throughout the departments in order to facilitate the process and achieve resolution. Must handle an extremely heavy volume of patient calls and analyze third party information and coverage issues in order to resolve patient accounts (i.e. including eligibility periods, coverage information, etc.) provided and determines which of the patient's accounts it applies to. Complies with all HIPPA verification procedures to ensure that you are speaking with...
Yale New Haven Health
New Haven, CT, USA