2 case manager jobs found

Gexpro Services Company Overview Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM’s with their engineered production material specifications, fulfillment, and quality requirements. Our expertise is in a broad offering of engineered commodities, coupled with our program management capabilities and established global supply chain network, uniquely position Gexpro Services to deliver rapid improvements in fulfillment, transaction and material costs productivity, and process and product quality. That's why we’re looking for someone like you - a fresh thinking, innovator, and groundbreaker. Benefits Gexpro Services offers a comprehensive benefits package that includes: Competitive compensation plus annual bonus Flexible work schedule, currently hybrid because of global pandemic Medical,...

Description: The Collections Specialist is responsible for managing assigned customer accounts to ensure timely and accurate collection of receivables. This role works closely with customers, operations leadership, route managers, and customer service teams to resolve billing and service-related issues that impact payment, while maintaining positive customer relationships and supporting company cash flow objectives. Key Responsibilities Perform outbound collection activities for assigned commercial and residential waste service accounts through phone calls, emails, and written correspondence Monitor accounts receivable aging reports and proactively follow up on past-due balances in accordance with company collection policies Work directly with customers to resolve billing discrepancies related to waste services, including missed pickups, route schedules, service changes, equipment issues, contract terms, and pricing adjustments Coordinate with Operations, Customer Service,...