3 case manager jobs found

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients. *ESSENTIAL DUTIES & RESPONSIBILITIES* *Customer Interaction* * Respond promptly and professionally to inbound calls and other communication channels. * Provide accurate and relevant information to clients regarding products, programs, and services. * Address client inquiries and concerns with a customer-centric approach. *Issue Resolution* * Identify and troubleshoot client issues, escalating them appropriately when necessary. * Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards. * Offer effective and timely solutions to meet client needs. *Product Knowledge* * Maintain a comprehensive understanding of the company's products,...

CALL CENTER TEAM LEAD Residential HVAC & Plumbing Seacoast Service Partners Location: Cape Coral / Fort Myers, FL — 100% In-Office (No Remote or Hybrid) Pay: $27.00 – $35.00 per hour + incentive compensation Job Type: Full-time, Non-Exempt (Hourly) Reports To: Shared Services Manager About Seacoast Service Partners Seacoast Service Partners (SSP) is a growing, PE-backed residential home services platform transforming the plumbing and HVAC industry with leading partners across Florida. We're building a centralized customer care function to support our family of brands, and we're hiring a hands-on Call Center Team Lead to help stand it up and run it. Our Core Values guide everything we do: Working Together — We are people who care about improving lives and our communities. Safety Above All — We are dedicated to creating a safe workforce and workplace for every team member. Integrity & Trust — We deliver the highest quality services to solve...

Description: The Gund Company has an immediate opening for a full time Technical Manufacturing Customer Service Representative to join our team! Shift: Monday to Friday 8:00am to 4:30pm Wage: $25+, depending on experience Location: St. Louis, MO About The Gund Company The Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products, with 12 global facilities, we pride ourselves on delivering high-quality products and excellent customer service. We are currently seeking a Manufacturing Customer Service Representative to join our team . Job Summary Technical Manufacturing Customer Service Representative As Technical Manufacturing Customer Service Representative, you are responsible for managing the full order fulfillment process to ensure complete customer satisfaction. This includes processing orders, handling customer inquiries, and working with internal teams to meet customer needs. As a CSR...