4 jobs found

Overview: At WakeMed MyCare 365 in Zebulon, our Patient Registration Representatives are often the first smiling face a patient sees—and the person who sets the tone for the entire care experience.   We’re looking for a Bilingual Patient Registration Representative who can provide exceptional service to both English‑ and Spanish‑speaking patients. You’ll help patients check in, schedule follow‑up appointments, and navigate their visit with confidence—all while ensuring accurate registration and financial information is captured.   What You’ll Do   You play a key part in ensuring every patient has a smooth, positive experience from the moment they walk through the door.   Your responsibilities will include but not limited to:   Customer Service Deliver compassionate, inclusive care using the WakeWay behaviors. Welcome patients warmly, answer questions, and ensure consistent service across the WakeMed system. Registration & Scheduling Check patients in for...

Customer Service As a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking and filling orders; and keeping your area clean and stocked. The Cashier must always be warm and sincere to the guests while performing the required tasks in a quick and efficient manner, always being aware of the guests waiting to be served. You may need to provide explanations or assurance to new guests about how to best enjoy their dining experience. Qualifications A smiling face and an upbeat attitude To be sociable and outgoing Possess good customer service and cash handling skills To be dependable and trustworthy PIa78386c88938-37641-39817184

Customer Service As a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking and filling orders; and keeping your area clean and stocked. The Cashier must always be warm and sincere to the guests while performing the required tasks in a quick and efficient manner, always being aware of the guests waiting to be served. You may need to provide explanations or assurance to new guests about how to best enjoy their dining experience. Qualifications A smiling face and an upbeat attitude To be sociable and outgoing Possess good customer service and cash handling skills To be dependable and trustworthy PI7bfddb5a58f5-37641-39817183

Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business office...