7 jobs found

Overview: Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Check in and out of hotel guests. Answering guest inquiries and giving proper directions. Maintaining guest mail, messages and packages. Cleaning and stocking work areas/transporting necessary supplies. Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance. Processing room charges/posting room charges. Balancing clerk/cashier postings, cash and credit transactions. Use computer and other general office equipment. Interact with all other hotel departments. Assisting guests using safe deposit boxes....

Remote Hospitality Coordinator Reservations & Guest Representative Job Title: Remote Hospitality Coordinator – Reservations & Guest Support Job Type: Flexible Schedule | Remote Work About Us: Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail. Position Overview: We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay. Key Responsibilities: Coordinate hotel reservations and other travel-related bookingsProvide clients with accurate details about...

Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you! As part of our team, you'll enjoy a $500 sign-on bonus* (paid after 6 months of employment) and a $500 retention bonus* (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information) What You'll Do: As a CSA, you're the face of the store. You'll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different — and we'll give you the tools to succeed! Greet customers warmly and provide exceptional service Ring up sales using our modern POS system , including lottery, fuel, and prepaid cards Upsell promotions and help customers find what they need...

Overview: It is the responsibility of the IT Support Tech to work across a broad range of technologies and communicate across multiple areas of the business to support user incidents and request, perform problem determination and resolution, and document all incidents reported. Provide first level support functions for all property systems including, but not limited to, PC’s, Mobile devices, Windows, Microsoft Office, Telephony, Networks, Wireless, iSeries, and all applications including, but not limited to, PMS, CMS, SDS, Ambiance, Point of Sale, Visionary Solutions and Time and Attendance. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).   Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES :   Provide first-level support for all systems, software, and hardware. Use problem management software to...

Overview: To assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental...

Overview: To supervise Casino Cashiers in all areas of the main cage.  Assisting the Cage Manager in management situations, acting Cage Manager when Cage Manager is unavailable. Responsible for staffing the Casino Cage addressing customer disputes.  Issuing and enforcing the policies and procedures. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Supervise cashiers in areas of front line cashiering. Assist in training of new cashiers in all areas and handling all customer problems, special requests and credit extensions. Scheduling of cashiers in all areas performing large company bank deposits, and researching accounting historical information. Performs the duties of a cage cashier during low staffing periods. Sale and redemption of casino chips and/or coin for cash, foreign chips,...

Overview: Supervise and coordinate with employees from the hotel division, audits and maintenance of ancillary revenue and equipment, as well as completing assigned projects. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Assist with employees from the hotel division with company issued devices and software. Oversee daily ancillary operations; guest service emails, service options, credit card authorizations, hiring process, etc. Handle guest/employee calls or text messages. Inventory and quality assurance on all ancillary equipment/software (HotSOS, Microsoft 365, KeyWatcher, Zingle, Formstacks, React Mobile, Company Mobile Devices, etc.). Quality assurance on guest and employee websites. Compile reports requested by management. Ability to meet or exceed company customer...