8 jobs found

Help Desk Specialist Who we are. Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg the Why matters. At Platinum, we dont hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients. You. Platinum Technologies is seeking an experienced Help Desk Specialist to provide hardware, software, and application support to...

Hudson, MA Pay: $25 per hour Schedule: Monday–Friday, 8:00 AM–5:00 PM Responsibilities: Handle customer service inquiries (phone/email) Enter and process customer orders Run reports and support inside sales Assist with general office and administrative tasks Qualifications: Customer service and order entry experience preferred Excel knowledge required Manufacturing experience a plus, not required Detail-oriented and able to multitask #toponehire 

Customer Service Booking Hotels | We Will Train You Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide...

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT is backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients’ technology and mitigate their cyber risks, so that they don’t have to. Position Overview: This is a Monday-Friday field technician role based at various client sites in the Boston, Cambridge, metro north, and southern NH areas. We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations. ******ONLY CONSIDERING CANDIDATES LOCAL TO MA/NH AREA****   We are seeking a highly skilled IT Field Technician II who combines strong technical acumen with outstanding...

Online | Client Services Coordinator We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the...

Customer Service Representative DEFINITION/PRIMARY FUNCTION The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts receivables. The fiscal aspects are from the initial billing of Self-Pay accounts, setting up payment arrangements and follow-up through final resolution of the accounts, including referral to Collection Agencies. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: Knowledge of third party billing and personal computer experience. Prior registration and admitting experience preferred. Education and Training: Level of knowledge associated with Associates Degree License, Certification & Registration: None Other Requirements:...

Andover, MA $24/hr Schedule: Monday–Friday, 8:15 AM – 4:30 PM About the Role We are seeking a Customer Support Representative to join a Welcome Center team. This role will serve as the first point of contact for customers and agents, providing high-quality support, answering inquiries, and ensuring a positive customer experience. Responsibilities Handle inbound calls and emails from customers and agents Provide Tier 1 support including account questions, portal navigation, and general policy information Accurately document interactions in internal systems Escalate complex issues to appropriate teams when needed Assist with outbound customer communications Maintain knowledge of systems, tools, and services Support team initiatives and process improvements Qualifications 1–3 years of customer service experience (call center or insurance preferred) Strong communication and problem-solving skills Comfortable using multiple systems/CRM...

Location: Boston, MA (Fully Onsite) Pay: $26–$30/hr Schedule: Monday–Friday, 9:00 AM – 5:00 PM About the Role We are seeking a Collections Specialist for a reputable financial institution. This role will focus on managing delinquent loan accounts, contacting customers, and helping establish repayment solutions. This is a fully onsite role in Boston , easily accessible via public transportation. Key Responsibilities Contact customers regarding delinquent loan and credit card accounts (outbound collections) Monitor and manage delinquent mortgage, equity, and consumer loans Establish repayment plans, settlements, and loan workout solutions Handle customer inquiries professionally and resolve issues efficiently Identify financial hardship cases and gather required documentation Assist with loan modifications, loss mitigation, and foreclosure preparation Ensure compliance with all credit union...