7 jobs found in Washington, DC

Join Our Mission to Make a Difference! Are you looking for a job where you can be inspired, challenged, and leave each day knowing you've made a real impact? If so, you're in the right place! We are seeking a  Customer Service Event Representative  to become a key member of our dynamic team. In this role, you will help provide valuable information to customers at local events while supporting our clients' promotional and branding needs within the community. Responsibilities: Provide clear and helpful information about our services to event attendees Address and resolve any event-related issues or concerns Continuously develop and maintain knowledge of our services and offerings Perks: Flexible Schedule  Paid Training Weekly Compensation Compensation details: 39000-59000 Yearly Salary PI99555cd00b8b-37641-36385091 Job Requirements Self-motivated and proactive Excellent communication skills Strong ability to prioritize tasks and...

Under close supervision of the Supervisor, Customer Contact, the Customer Service Representative will respond professionally to customer inquiries and requests for service. Individuals in the Customer Service Representative I - Contact position will function in the Customer Contact role. This role requires the following basic responsibilities. Inbound contact center, Customer Service Representatives handle 50 calls a day on average and answer customer questions concerning services, billing, payment, lien law requirements, water quality, water pressure, plumbing and other water related concerns. Research customer’s information, assesses and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and document interactions through contact tracking. Uses all available contacts and historical records in SAP to analyze and resolve the customer’s situation. Examines all relevant information in order to assess validity of complaints and...

Help Desk Support Specialist (Active Secret Clearance Required) A rapidly growing, mission-focused federal technology contractor is seeking a Help Desk Support Specialist to support a high-visibility Department of Defense environment in Arlington, VA. This is a client-facing, hands-on desktop support role supporting end users in a secure enterprise setting. The ideal candidate is comfortable resolving technical issues in personwalking offices, cubicles, and workspaces to troubleshoot and remediate hardware and software issues. This is not a call-center-only environment.The team is ready to hire immediately and will only consider candidates who meet the highlighted clearance and certification requirements. Key Responsibilities Provide Tier 2 walk-up desktop support to end users Troubleshoot and resolve PC, laptop, printer, and peripheral issues Install, configure, and maintain hardware and software systems Support operating systems, standard enterprise applications, and email...

APR Technical Lead Job Title: APR Technical Lead Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts.- Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved contract- Establishes improved procedures and controls, where necessary, to ensure that all services meet...

UCC Supervisor Job Title: UCC Supervisor Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts. - Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel- Recruit, hire, terminate personnel and commit corporate resources- Coordinates approved task order- Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production-...

Service Desk Manager Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts. - Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources- Coordinates approved task order-Establishes improved procedures and controls, where necessary, to ensure that all...

Location:  In-person at Events (Not Remote) Are you the type of person who: Lights up a room when you walk in? Loves helping customers, clients, and teammates? Thrives both on your own and with a group? Solve problems before they become problems? Want real-world experience while building your career? Can keep up with a fast-paced team—and have fun doing it? If you’re nodding “yes,” you might be exactly who we’re looking for! What we do:  We partner with local and national nonprofits to grow their reach, connect with donors, and raise funds for great causes. Responsibilities of a Client Service Representative:  Represent our charity clients with positivity and professionalism Provide great customer service at events and in-person campaigns Answer questions and share info about our nonprofit partners Help keep events running smoothly from start to finish Collaborate with the team to meet and exceed goals Compensation details:...