1 jobs found in Urbana, IL

Description:    UNIVERSITY OF ILLINOIS FOUNDATION has an immediate opening for a Manager, Advancement User Support   The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.  The Manager, Advancement User Support will supervise staff, processes, and systems that support Advancement users who need assistance with UIF systems and related workflows across the University of Illinois System and UIF.  Ensures prompt and accurate responses to phone, e-mail, and ticket inquiries, documenting topics and referrals. Leads follow-up and resolution processes and provides reporting that enables leadership to identify and prioritize common concerns to improve Advancement systems...