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Customer Service Tupelo, MS

2 jobs found in Tupelo, MS

North Mississippi Health Services
Mar 03, 2026  
Insurance and Admission Specialist
JOB SUMMARY The Insurance & Admission Specialist at North Mississippi Health Services is responsible for facilitating patient admission and discharge. This role operates under the guidance of the Office Coordinator and requires an experienced individual with strong organizational and communication skills to serve as a welcoming information source for patients, collect insurance details, paperwork, and payments, coordinate financial counseling and patient scheduling, and maintain accurate and comprehensive records to support efficient patient processing and a high quality patient experience. | **JOB** **FUNCTIONS** | | --- | Customer Service: • Greets patients in a positive, helpful, and courteous manner. •Explains paperwork such as patient rights, financial responsibility, charity application, medical releases, etc. • Answers and disperses intra and/or inter departmental phone calls and messages. • Promotes good intra and inter departmental and public relations. •...
North Mississippi Health Services Tupelo, MS, USA
North Mississippi Health Services
Mar 03, 2026  
Admission and Discharge Specialist, Reg PT
JOB SUMMARY The Admission & Discharge Specialist at North Mississippi Health Services is responsible for managing patient admission and discharge activities, including serving as a welcoming and professional representative, collecting necessary patient information and payments, supporting patient scheduling, and maintaining area supply stock. This role operates under the guidance of the area Supervisor/Team Lead and utilizes excellent communication and organizational skills to engage positively and effectively with patients, maintain accurate records, utilize systems to manage schedule and activities, and support claims and billing review to drive efficient patient flow and a high quality patient care experience. JOB FUNCTIONS Customer Service: Greets patients in a positive, helpful, and courteous manner. Answers and directs calls to appropriate personnel; takes messages as needed. Directs visitors and physician...
North Mississippi Health Services Amory, MS, USA
 
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