2 jobs found in San Marcos, TX

Join Us in Making a Difference - Your Career Awaits! Would you like a CAREER where you are rewarded based on your EFFORTS?  Are you passionate about pursuing a CAREER while making a Difference in the Community?  The Ideal Candidate: Has a Great Attitude Has a Strong Desire to make a Difference in the Community Enjoys Talking to People Is Results Driven and Goal Oriented Has a Track Record of Excellence in Customer Service or Client Management Is a Team Player Key Responsibilities of a Customer Service Representative:  Act as a Representative at our local events on behalf of our Clients and provide quality Customer Service  Answer questions regarding our Clients' Programs and Services Ability to multitask and adapt to working with various Client Programs Work both independently and as part of a team Other duties as assigned by Management Why Choose Us? Exciting opportunities for career advancement and recognition Ongoing...

Intake Representative - CFHP POSITION SUMMARY RESPONSIBILITIES Is the first point of contact for all telephone calls to the UM area. Determines member and provider eligibility status of telephonic and faxed authorization requests. Provides administrative and technical support for utilization and case management activity in the UM systems/databases. Reviews pended authorization reports and updates to completion in a timely manner. EDUCATION/EXPERIENCE A high school diploma or equivalent experience is required. College or commercial school courses in business functions are preferred. Must be computer literate and possess data entry and typing skills as well as accuracy in administrative duties. Three or more years of recent customer service experience, preferably in a managed care setting is required. Working knowledge of medical terminology, customer service standards, and call center standards is required. PI50f2526c222e-37641-40024226