Mar 23, 2026
Customer Service Representative
DEFINITION/PRIMARY FUNCTION
The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts receivables. The fiscal aspects are from the initial billing of Self-Pay accounts, setting up payment arrangements and follow-up through final resolution of the accounts, including referral to Collection Agencies.
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
Experience:
Knowledge of third party billing and personal computer experience.
Prior registration and admitting experience preferred.
Education and Training:
Level of knowledge associated with Associates Degree
License, Certification & Registration:
None
Other Requirements:...
Berkshire Health Systems
Pittsfield, MA, USA