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Customer Service Palatka, FL Florida

25 jobs found in Palatka, FL

UH
Mar 17, 2026  
Customer Service Specialist | UF Primary Care (Whetstone) | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health St. Augustine, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | GI / St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | GI St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Mar 17, 2026  
Customer Service Specialist | UF Heart & Vascular (Nocatee) | Full-Time
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health FL, USA Full time
UH
Mar 19, 2026  
Customer Service Rep | Lem Turner | Days 9am-6pm | Full Time
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Qualifications: Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material : :
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-UF Health Fam Med - Southside-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-UF Family - St Marys-Full-Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep- UF Pediatrics - Baymeadows- Full Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice.   Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-Peds Cardiology Clinical-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-UF Family - Crossroads-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | Multispecialty North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | Kernan Square | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-Radiology Baymeadows-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep-OBGYN North- Full-Time Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | Deerwood | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 17, 2026  
Customer Service Rep | North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Ophthalmology | Days
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medicalrecords through established guidelines. Perform accurate registration interview with direct data entryto facilitate full registration for all new patient appointmentsand up to date information on all established patients acrossmultiple provider specialties as assigned. Maintains patient scheduling functions, and sets patientappointments through established guidelines. Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Keys patient...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Psychiatry | Days
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 19, 2026  
Office Representative| Radiolog-Fixel | Day| Full Time
Overview: Facilitates the patient's access into the Radiology system by providing registration and check-in services, including but not limited to the following: securing accurate The Joint Commission-approved patient demographics, identification, authorization of services and insurance information for registration purposes for all scheduled and non-scheduled patients; securing completed and signed written radiology orders, entering and scheduling orders into EPIC, verifying demographic and financial data and electronic filing of documents into OnBase. Ensures that basic ICD-9 coding is relevant to the signs and symptoms for the diagnosis reflected on the request for service. Follows Federal Regulations to ensure Legal Compliance is maintained. (i.e. HIPAA and Medical Necessity). Protects the fiscal interest of the enterprise by checking for medical necessity, according to the carrier's guidelines, and assists the Financial Specialist with securing a waiver, i.e. ABN, from the...
UF Health Gainesville, FL, USA Full time
UH
Mar 17, 2026  
Guest Services Specialist |Patient Experience | Variable | PRN
Overview: The Guest Service Specialist (GSS) under the direction of the Patient Experience Department, functions as a liaison between patients, families, visitors, and staff to facilitate the highest level of patient satisfaction. The GSS creates a positive impression through high quality engagement, assistance, proactive rounding, and customer service recovery. Orients and supports patients/families regarding hospital environment, amenities, and resources.   This position is responsible for providing guests with patient and UF Health information, wayfinding, securing transportation, and knowledge of local lodging and amenities. The GSS supports the lost and found process, provides valet vouchers, and ensures a safe and clean environment. Proactively facilitates communication and problem resolution between unit staff, other departments, and the patient/family. Qualifications: Minimum Education and Experience Requirements: AA degree preferred or 3-years customer service...
UF Health Gainesville, FL, USA
 
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