12 jobs found in Orlando, FL

Lakeland, FL $25 – 28/hr Hours: M-F 8AM-5PM Growing Manufacturing facility local to Lakeland, FL looking to add to their busy customer service team!  Responsibilities First Point of Contact for customer calls coming in Handling customer orders, quote requests, tracking shipments, supporting sales team directly Responding to supply chain updates including:  orders in transit, accurate shipment updates, handling complaints Act as the liaison between production, marketing, shipping teams and customers  Utilizing SAP Software for all quotes and orders  Supporting Sales team to ensure smooth processing of orders, tracking logistics updates, maintaining strong customer relationships Initiate escalation of customer disputes when warranted. Looking For:   High School Diploma or above 2 years+ working experience coming from...

Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...

Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...

Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...

Position:  Certification Experience Specialist Reports to:  Director of Operations - Certification and Professional Development  JOB DESCRIPTION Summary/Objective This role serves as a primary customer-facing resource, providing comprehensive support to applicants and members throughout the certification process for tennis and additional racquet sports, as well as professional development and continuing education programs. The position focuses on delivering a positive, seamless member experience by guiding individuals through registration, answering questions, providing timely communication, and ensuring they feel informed and supported at every stage of their journey. Responsibilities include coordinating member communications, managing surveys and feedback, maintaining accurate records of scores and completion data, and addressing member needs with professionalism and care. Working collaboratively with the Senior Certification Coordinator and Professional Development...

Supplement your income with flexible hours If you're Bilingual (Spanish / English), have healthcare customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual healthcare support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with their healthcare needs. Problem solvers are welcome-those who have the drive to support customers inquiries and deliver a great customer experience in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an...

Remote Booking & Travel Support Specialist Job Title: Remote Booking & Travel Support Specialist Location: Remote | Work from Home About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are seeking motivated professionals to join our team and help connect clients with our services. Job Overview We are looking for a Remote Booking & Travel Support Specialist to support our travel advisory team by scheduling client consultations. This role is ideal for individuals with strong communication skills who enjoy engaging with people and assisting them in their travel planning journey. Key Responsibilities Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services. Appointment Scheduling: Manage calendars and set up consultations for travel advisors. Follow-Ups: Maintain engagement with interested clients and answer initial inquiries. CRM...

Remote - Client Operations Associate Training Provided Reservations Support Specialist – Remote Location: Remote (United States) About Us: As a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions. Position Overview: The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process.This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment. Key Responsibilities: Assist with reservation and scheduling requests in accordance with established proceduresCommunicate with...

Overview: Facilitates the patient's access into the Radiology system by providing registration and check-in services, including but not limited to the following: securing accurate The Joint Commission-approved patient demographics, identification, authorization of services and insurance information for registration purposes for all scheduled and non-scheduled patients; securing completed and signed written radiology orders, entering and scheduling orders into EPIC, verifying demographic and financial data and electronic filing of documents into OnBase. Ensures that basic ICD-9 coding is relevant to the signs and symptoms for the diagnosis reflected on the request for service. Follows Federal Regulations to ensure Legal Compliance is maintained. (i.e. HIPAA and Medical Necessity). Protects the fiscal interest of the enterprise by checking for medical necessity, according to the carrier's guidelines, and assists the Financial Specialist with securing a waiver, i.e. ABN, from the...

Overview: The Guest Service Specialist (GSS) under the direction of the Patient Experience Department, functions as a liaison between patients, families, visitors, and staff to facilitate the highest level of patient satisfaction. The GSS creates a positive impression through high quality engagement, assistance, proactive rounding, and customer service recovery. Orients and supports patients/families regarding hospital environment, amenities, and resources.   This position is responsible for providing guests with patient and UF Health information, wayfinding, securing transportation, and knowledge of local lodging and amenities. The GSS supports the lost and found process, provides valet vouchers, and ensures a safe and clean environment. Proactively facilitates communication and problem resolution between unit staff, other departments, and the patient/family. Qualifications: Minimum Education and Experience Requirements: AA degree preferred or 3-years customer service...

Overview: The Guest Service Specialist (GSS) under the direction of the Patient Experience Department, functions as a liaison between patients, families, visitors, and staff to facilitate the highest level of patient satisfaction. The GSS will:   Create a positive impression through high quality engagement, assistance, proactive rounding, and customer service recovery. Orients and supports patients/families regarding hospital environment, amenities, and resources. Support the lost and found process, provides valet vouchers, and ensures a safe and clean environment. Proactively facilitates communication and problem resolution between unit staff, other departments, and the patient/family.   This position is responsible for providing guests with patient and UF Health information, wayfinding, securing transportation, and knowledge of local lodging and amenities. Qualifications: Minimum Education and Experience Requirements: AA degree preferred or 3-years customer service...

Overview: Position Summary: The Patient Access Specialist is responsible for Appointment scheduling for procedures, advanced imaging, and other services as directed. Ensuring the complete and accurate patient demographics, insurance plan details, and benefits information are obtained. The role ensures treatment authorizations are secured in advance while providing excellent customer service to patients.   Responsibilities: Responsibilities: Appointment scheduling for all services lines Gather complete and accurate patient demographic and financial information. Verify and identify insurance plans, obtaining benefit information. Interact with patients and insurance companies by phone and confirm patient arrival times for appointments. Review insurance eligibility information and accurately note co-pay and deductible details on patient accounts. Verify that procedure and diagnosis codes match the ordered tests. Confirm all authorizations by contacting insurance...