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Customer Service Ocala, FL

2 jobs found in Ocala, FL

UH
Mar 02, 2026  
Office Representative| Radiology General| Day | Full Time
Overview: The Office Representative, facilitates the patient's access into the Radiology system by providing registration and check-in services, including but not limited to the following:   Securing accurate The Joint Commission-approved patient demographics, identification, authorization of services and insurance information for registration purposes for all scheduled and non-scheduled patients; Securing completed and signed written radiology orders, entering and scheduling orders into EPIC, Verifying demographic and financial data and electronic filing of documents into OnBase. Ensures that basic ICD-9 coding is relevant to the signs and symptoms for the diagnosis reflected on the request for service. Follows Federal Regulations to ensure Legal Compliance is maintained. (i.e. HIPAA and Medical Necessity). Protects the fiscal interest of the enterprise by checking for medical necessity, according to the carrier's guidelines, and assists the Financial Specialist with...
UF Health Gainesville, FL, USA Full time
UH
Feb 12, 2026  
Patient Access Financial Counselor
Overview: Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service. Qualifications: Education Required:  GED or High School Diploma Preferred:  Bachelor’s degree, CHAA certification, and experience in a healthcare/medical insurance environment Experience Required:  3–5 years of customer service experience, preferably in a healthcare setting Skills and Qualifications Strong interpersonal skills Ability to communicate effectively with...
UF Health Gainesville, FL, USA Full time
 
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