2 jobs found in Oakland, CA

About Us: We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary: The Customer Service Representative will follow up on existing accounts and customer service calls. This position ensures our customers know their business is appreciated and that their needs and concerns are our upmost priority. This will be measured by retaining a greater percentage of our customer base, which will be accomplished by evaluating our performance in communication, documentation, thoroughness, site surveys, technician performance, timeliness, and sense of value. Essential Duties & Responsibilities: • Gain insight into our service performance • Document, with accuracy, customer responses...

Location:  In-person at Events (Not Remote) Are you the type of person who: Lights up a room when you walk in? Loves helping customers, clients, and teammates? Thrives both on your own and with a group? Solve problems before they become problems? Want real-world experience while building your career? Can keep up with a fast-paced team—and have fun doing it? If you’re nodding “yes,” you might be exactly who we’re looking for! What we do:  We partner with local and national nonprofits to grow their reach, connect with donors, and raise funds for great causes. Responsibilities of a Client Service Representative:  Represent our charity clients with positivity and professionalism Provide great customer service at events and in-person campaigns Answer questions and share info about our nonprofit partners Help keep events running smoothly from start to finish Collaborate with the team to meet and exceed goals...