1 jobs found in Oakland, CA

Customer Service Representative The Customer Service Representative serves as the primary “voice” of the organization within the Communications (Call) Center. This entry-level role supports interfacility transport operations by handling incoming calls from hospitals, healthcare facilities, patients, and partner dispatch centers. Working alongside Dispatchers, this position is responsible for triaging transport requests, coordinating logistics, and ensuring accurate and timely communication. This role directly contributes to the patient experience and continuity of care by facilitating efficient and professional transport coordination. Impact of the Role: This role plays a vital part in the healthcare continuum by ensuring patients are transported safely and efficiently between facilities. The Customer Service Representative directly influences the quality of patient care and customer satisfaction by delivering accurate coordination, clear communication, and responsive...