4 jobs found in Newark, NJ

Fully Remote | Travel Customer Service Representative Position Overview:We are seeking motivated and service-oriented individuals to join our team as a Travel Customer Service Representative. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided. Key Responsibilities:Respond to client inquiries regarding travel options and reservationsAssist with booking and confirming flights, hotels, cruises, and vacation packagesReview travel details for accuracy, including dates, traveler information, and accommodationsProvide clear communication before, during, and after travelMaintain accurate client records and documentationDeliver professional and timely customer support...

Customer Support | Travel | Remote Customer Support Travel Industry (Remote) Location: Remote USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. Youll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. Youll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities: Respond to customer inquiries via email, phone, and chat in a timely and professional manner Provide accurate information about travel bookings, itineraries, and policies Troubleshoot common client issues...

Remote Client Support Representative Travel Position Overview:We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. Key Responsibilities:Respond to client inquiries regarding travel options, reservations, and itinerary detailsAssist with booking and confirming hotels, cruises, and vacation packagesReview travel information for accuracy, including dates and traveler detailsProvide timely updates and professional communication before and after travelMaintain organized client records and documentationDeliver high-quality customer support in a fully remote environment...

We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform. Key Responsibilities: Provide remote technical support to users experiencing software or system-related issues. Troubleshoot platform errors, configuration problems, and user access issues. Assist users with system navigation, workflows, and best practices. Support the onboarding and implementation of new users or teams onto the platform. Document issues, troubleshooting steps, and resolutions in the ticketing system. Escalate complex technical issues when necessary while ensuring proper follow-up. Collaborate with internal teams to resolve recurring technical challenges and improve processes. Maintain a high level of customer service while supporting users in a remote environment. Required Qualifications: Previous experience in technical support, helpdesk, or software support roles. Strong troubleshooting and...