12 jobs found in Needham, MA

Location: Boston, MA (Fully Onsite) Pay: $26–$30/hr Schedule: Monday–Friday, 9:00 AM – 5:00 PM About the Role We are seeking a Collections Specialist for a reputable financial institution. This role will focus on managing delinquent loan accounts, contacting customers, and helping establish repayment solutions. This is a fully onsite role in Boston , easily accessible via public transportation. Key Responsibilities Contact customers regarding delinquent loan and credit card accounts (outbound collections) Monitor and manage delinquent mortgage, equity, and consumer loans Establish repayment plans, settlements, and loan workout solutions Handle customer inquiries professionally and resolve issues efficiently Identify financial hardship cases and gather required documentation Assist with loan modifications, loss mitigation, and foreclosure preparation Ensure compliance with all credit union...

Customer Service Booking Hotels | We Will Train You Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide...

Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT is backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients’ technology and mitigate their cyber risks, so that they don’t have to. Position Overview: This is a Monday-Friday field technician role based at various client sites in the Boston, Cambridge, metro north, and southern NH areas. We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations. ******ONLY CONSIDERING CANDIDATES LOCAL TO MA/NH AREA****   We are seeking a highly skilled IT Field Technician II who combines strong technical acumen with outstanding...

Online | Client Services Coordinator We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the...

Hudson, MA Pay: $25 per hour Schedule: Monday–Friday, 8:00 AM–5:00 PM Responsibilities: Handle customer service inquiries (phone/email) Enter and process customer orders Run reports and support inside sales Assist with general office and administrative tasks Qualifications: Customer service and order entry experience preferred Excel knowledge required Manufacturing experience a plus, not required Detail-oriented and able to multitask #toponehire 

SR. Customer Service Representative / Inside Sales: Industrial Distribution The Hope Group, A SunSource Company, is New Englands leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. Were more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com Perform a wide variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to a wide variety of Hope Group products. Position requires extensive specialized knowledge of the characteristics an application of one or more of the products sold. What You'll Do: Receive and review inquires and orders to check and ensure correct identification of parts or units required. Price,...

Schedule: Monday – Friday 8 am- 5pm, onsite  Pay: $28/hr ESSENTIAL DUTIES AND RESPONSIBILITIES The number of accounts assigned depends on the daily involvement and planning for jobs, the demands of the client and the complexity/number of applications. This includes but is not limited to:   Reviewing and monitoring incoming files received and ensuring they are processed to meet client SLA’s. Monitoring production job flow, managing exceptions and communicating production issues timely and accurately. Monitoring pre-paid postage account balances for assigned client accounts. Creating client reports and other client-related documents. Maintaining a Statement of Work or documentation detailing technical aspects of every application, including the applications program aspects, data files, print and mailing specifications. Monitoring inventory, including preparing documentation for stock purchases and submitting orders to the Print Buyer using WorkFront....

Keys 2+ years of Clinical Implementation experience in Med Device or Healthcare Proficient in the Microsoft Office Suite for reporting purposes Excellent communication skills The Clinical Practice Consultant is a strategic and hands-on role responsible for driving customer satisfaction and product utility through the development, delivery, and continuous improvement of clinical training programs. This position contributed to the Center of Excellence and delivery of customer-centric training content.  Ensures its effectiveness by incorporating feedback and aligning with evolving clinical protocols as set forth by the Global Clinical Practice Manager. Manage a portfolio of customer accounts and work closely with the Clinical Practice Consultants on the team to ensure the delivery of exceptional onboarding, training, and ongoing clinical support. Plays a key role in enhancing customer lifetime value and satisfaction through...

I am looking for great Customer Service candidates to place with one of my best clients in the Lincoln RI area. This is a direct hire opportunity paying up to $60K for the right candidate. The right candidate will have the following qualifications… 1+ years of strong service operations and logistics skills with an emphasis on problem solving and resolution   #toponehire

Andover, MA $24/hr Schedule: Monday–Friday, 8:15 AM – 4:30 PM About the Role We are seeking a Customer Support Representative to join a Welcome Center team. This role will serve as the first point of contact for customers and agents, providing high-quality support, answering inquiries, and ensuring a positive customer experience. Responsibilities Handle inbound calls and emails from customers and agents Provide Tier 1 support including account questions, portal navigation, and general policy information Accurately document interactions in internal systems Escalate complex issues to appropriate teams when needed Assist with outbound customer communications Maintain knowledge of systems, tools, and services Support team initiatives and process improvements Qualifications 1–3 years of customer service experience (call center or insurance preferred) Strong communication and problem-solving skills Comfortable using multiple systems/CRM...

Customer Service Representative Location: Tyngsborough, MA Hours: Full Time Hours 8:00am – 4:30pm Key Responsibilities Order Management:  Process customer inquiries, quotes, and orders via phone, email, fax, or EDI system. Technical Support:  Provide product information, such as part compatibility, specifications, and alternatives for semiconductors, connectors, and other components. Logistics Coordination:  Source inventory from supplier or distribution warehouses, expedite backorders, and resolve shipment or delivery issues. Relationship Management:  Build relationships with assigned accounts and act as a customer advocate to ensure satisfaction. Problem Resolution:  Handle returns, RGA (Return Good Authorization) requests, and investigate product or billing complaints. Sales Support:  Actively promote products to existing customers and assist in identifying new business...

About Acclaro Corporation Acclaro Corporation is a pioneering medical device company specializing in innovating, developing, and bringing to market the game-changing solutions to address today’s most challenging unmet needs in medical aesthetics and surgical fields. Committed to continuous innovations, Acclaro Corporation aspires to lead the energy-based medical device industry by aligning the latest technologies with market demand to deliver life-changing results for healthier and happier life for all men and women in the world. At Acclaro, we treat each team member like family. We give our employees a voice to help strengthen and grow our organization and encourage everyone to innovate, lead and create. We give our employees the support, recognition, and room to grow their careers. We all work together as one collective team! The Customer Service Coordinator plays a critical role in supporting both internal teams and external clients by coordinating field service and...