13 jobs found in McLean, VA

Our team is redefining the industry – and creating a culture of excellence. Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect. We are seeking a CRM Administrator to support day-to-day management, optimization, and execution of marketing initiatives. This role is responsible for maintaining CRM data integrity,...

Customer Service Representative – Community Events We are seeking Customer Service Representatives to assist with community events and public-facing outreach efforts. This role combines customer interaction with event support in a team environment. Responsibilities:  Provide a positive experience for event attendees Answer questions and share basic information Assist with event setup and coordination Work with team members to support daily operations We Offer: Weekly pay Paid training Stable, full-time schedule Supportive team environment Compensation details: 38000-58000 Yearly Salary PI8470229e2b6f-37641-40135389 Job Requirements Strong communication skills Customer service mindset Reliable and professional Ability to work on-site Work Environment: This is an in-person role at events and community locations.

Branch Member Service Associate (Part-Time) - Rockville, MD As a Part-time Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Part-time Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous part-time benefits opportunity. This role will require travel to other locations on an as needed basis. You must have reliable transportation. At least one year of Cash Handling experience required. Job Duties and Responsibilities Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services....

Receptionist (Call Center Experience) Position Overview: We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization. The ideal candidate will be comfortable managing a high volume of incoming calls, providing exceptional customer service, and supporting administrative operations in a fast-paced environment. Responsibilities: Answer and direct a high volume of incoming calls using a multi-line phone system Greet and assist visitors, clients, and vendors in a courteous and professional manner Transfer calls accurately and efficiently to appropriate departments Manage voicemail messages and ensure timely follow-up Schedule appointments and maintain calendars as needed Maintain reception area organization and professionalism Perform data entry and update customer information in CRM or internal systems Assist with administrative tasks such as filing, scanning, copying, and mail...

Applicant Services Representative Job Title: Applicant Services Representative Type: Full-Time Location: Rockville MD (On-Site) Position Overview We are seeking a detail-oriented and customer-focused Applicant Services Representative to support individuals throughout the application process for various programs and services. This role serves as a primary point of contact for applicants, assisting with application submissions, answering questions, and ensuring all required documentation is received and processed accurately. The ideal candidate will have strong customer service experience, preferably within the banking, financial services, or accounting industry, where attention to detail and confidentiality are essential. Experience supporting benefits or program applications is highly desirable. Key Responsibilities Provide exceptional customer service to applicants via phone, email, and other communication channels.Guide applicants through the application process,...

Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite Position Overview: We are seeking a professional and detail-oriented Customer Service Representative with experience in the Accounting, Banking, or Healthcare industry. This role is responsible for delivering exceptional customer support while handling inquiries related to financial transactions, billing, accounts, or patient/client services. The ideal candidate has strong communication skills, accuracy, and the ability to navigate sensitive or regulated information. Hours: Monday-Friday 8am-5pm Employment is contingent on successfully passing a drug and background check. Responsibilities: Serve as the primary point of contact for customer inquiries via phone, email, and/or chat Assist customers with account questions, billing inquiries, payments, and service-related issues Provide accurate information regarding financial records, invoices, insurance claims, or...

Benefits Administrator Overview A well-established organization is seeking Applicant Services Representatives to support retirement benefit application processing and participant services. This role is ideal for professionals with customer service experience in benefits administration, pension services, or financial services operations who enjoy working in a structured environment while providing accurate and timely service. Key Responsibilities Review, validate, and confirm required documentation for retirement benefit applications. Process application status requests, benefit applications, and verification requests accurately and efficiently. Calculate retirement benefit amounts and assist with benefit adjustments when necessary. Communicate with participants via phone or written correspondence to clarify application information. Research employment and benefits records to support application processing. Prepare system-generated or template correspondence...

Tier 2 Help Desk Who we are Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products – we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg – the ‘Why’ matters. At Platinum, we don’t hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients Platinum Technologies currently has an opportunity for a Tier 2 Help Desk to support our Program (DTRA), a growing program with exciting...

Customer Service Representative Hotel Bookings Job Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information...

Fully Remote | Travel Customer Support | Entry Level Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating online...

Remote Client Support Representative Travel Position Overview:We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. Key Responsibilities:Respond to client inquiries regarding travel options, reservations, and itinerary detailsAssist with booking and confirming hotels, cruises, and vacation packagesReview travel information for accuracy, including dates and traveler detailsProvide timely updates and professional communication before and after travelMaintain organized client records and documentationDeliver high-quality customer support in a fully remote environment...

Customer Service Booking Hotels | We Will Train You About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly...

Customer Service Booking Hotels | Online Work Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel...