4 jobs found in McLean, VA

Overview: Be the first smile they see. The voice they trust. The heart of our front desk.   At Alexandria Animal Hospital of Fort Hunt , we’re more than just a veterinary clinic - we’re a team that leads with compassion, connection, and care. We’re looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: Team First Culture - We treat every pet like family and value every team member like gold, creating a supportive and caring environment.  Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.  Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: Greeting clients with warmth and professionalism, in person and on...

Call Center Lead Operator At INflow Federal, your work is more than a job - it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow is where your expertise can truly make a difference. The mission of this program is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The mission of the program is to provide, coordinate, and manage information technology and to advance computational science. In this role, you will support a Call Center that receives and facilitates over 200,000 calls per year. Role Overview The Call Center Lead Operator serves as a senior member of the call center operations team and provides day-to-day operational support to call center staff. This role assists with coordinating call...

Call Center Supervisor At INflow Federal, your work is more than a job - it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow is where your expertise can truly make a difference. The mission of this program is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The mission of the program is to provide, coordinate, and manage information technology and to advance computational science. In this role, you will support a Call Center that receives and facilitates over 200,000 calls per year. Role Overview The Call Center Supervisor will oversee the daily operations of a high-volume inbound call center and provide leadership to a team of call center operators. This role is responsible for ensuring...

Overview:   JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues . Utilize pre-defined call and ticket management procedures to identify , resolve , or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager .  Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical t opics to Tier 1 technicians . Provide onsite technical support to the client when requested by the Client Technology Manager . Responsibilities: ESSENTIAL FUNCTIONS:     Provide troubleshooting and resolution for workstation , server, and communications software and hardware issues   Open, update, track, and close tickets in the ticket management system with minimal...