18 jobs found in McLean, VA

Financial Customer Service Representative A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries. Key Responsibilities Reviewing and validating documentation required to process benefit applications Processing status requests, benefit applications, and verification requests accurately and efficiently Calculating pension and benefit amounts based on eligibility and service credits Preparing system-generated and template correspondence related to application processing Communicating with participants by phone or written correspondence to clarify application details Researching work history and Social Security documentation when necessary Coordinating with...

Customer Service Representative Hotel Bookings Job Title: Remote Customer Service Representative Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information on...

Customer Service Booking Hotels | We Will Train You (copy) About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond...

Customer Service Booking Hotels | We Will Train You Job Title: Customer Service Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide...

Applicant Services Representative Job Title: Applicant Services Representative Type: Full-Time Location: Rockville MD (On-Site) Position Overview We are seeking a detail-oriented and customer-focused Applicant Services Representative to support individuals throughout the application process for various programs and services. This role serves as a primary point of contact for applicants, assisting with application submissions, answering questions, and ensuring all required documentation is received and processed accurately. The ideal candidate will have strong customer service experience, preferably within the banking, financial services, or accounting industry, where attention to detail and confidentiality are essential. Experience supporting benefits or program applications is highly desirable. Key Responsibilities Provide exceptional customer service to applicants via phone, email, and other communication channels.Guide applicants through the application process,...

APR Technical Lead Job Title: APR Technical Lead Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts.- Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved contract- Establishes improved procedures and controls, where necessary, to ensure that all services meet...

UCC Supervisor Job Title: UCC Supervisor Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts. - Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel- Recruit, hire, terminate personnel and commit corporate resources- Coordinates approved task order- Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production-...

Service Desk Manager Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do. Job Responsibilities: - Responsible for overall project management of complex, multi-task IT contracts. - Plans, organizes and manages groups of employees engaged in various technical duties. - Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources- Coordinates approved task order-Establishes improved procedures and controls, where necessary, to ensure that all...

Benefits Administrator Overview A well-established organization is seeking Applicant Services Representatives to support retirement benefit application processing and participant services. This role is ideal for professionals with customer service experience in benefits administration, pension services, or financial services operations who enjoy working in a structured environment while providing accurate and timely service. Key Responsibilities Review, validate, and confirm required documentation for retirement benefit applications. Process application status requests, benefit applications, and verification requests accurately and efficiently. Calculate retirement benefit amounts and assist with benefit adjustments when necessary. Communicate with participants via phone or written correspondence to clarify application information. Research employment and benefits records to support application processing. Prepare system-generated or template correspondence...

Tier 2 Help Desk Who we are Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg the Why matters. At Platinum, we dont hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients Platinum Technologies currently has an opportunity for a Tier 2 Help Desk to support our Program (DTRA), a growing program with exciting...

Who We Are: We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities,...

Call Center Member Service Associate NASA FCU is on a mission to find exceptional Call Center Member Service Associates who are passionate about delivering exceptional member service. Our homebase is located at 500 Prince George's Blvd in Upper Marlboro, Maryland. You must reside in Maryland, Washington DC or Virginia. All call center team members must be available to work 40 hours per week with weekday shifts as early as 8 am and as late as 5 pm and Saturdays from 8 am 2 pm. Working a minimum of two Saturdays per month is also part of the schedule. This is a Remote-Hybrid position with your initial 90-120 days onsite. Join our mission at NASA Federal Credit Union and be a part of a team that is committed to providing exceptional member service while promoting and selling our innovative products and services! Essential Duties and Responsibilities: (Include the following with other duties as assigned.) Assists members with multifaceted online financial services (in-depth...

Remote Client Services Vacation Planning About the Role: We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. Responsibilities: Provide client support throughout the vacation planning process Assist with researching destinations, accommodations, and activity options Collect and organize required trip details and preferences Prepare and update itinerary information and related documentation Communicate clearly with clients to ensure all questions are answered Maintain accurate client profiles and update internal systems as needed Coordinate follow-ups and scheduling to ensure timely completion of planning tasks Support the...

Fully Remote | Travel Customer Support (No Experience Required) Position Overview:We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities:Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications:Strong communication skills (written and verbal)Comfortable navigating online...

Remote Client Support Representative Travel Position Overview:We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. Key Responsibilities:Respond to client inquiries regarding travel options, reservations, and itinerary detailsAssist with booking and confirming hotels, cruises, and vacation packagesReview travel information for accuracy, including dates and traveler detailsProvide timely updates and professional communication before and after travelMaintain organized client records and documentationDeliver high-quality customer support in a fully remote environment...

Customer Care Representative Travel & Hospitality Job Title: Customer Care Representative Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative Travel & Hospitality focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist...

Remote Hotel Reservations Specialist | Customer Support Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. Youll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences What Youll Bring Exceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference The Opportunity: ­­­­ ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $15.00 - $15.75/hr based on experience ***This position is an...