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Customer Service Lake City, FL

21 jobs found in Lake City, FL

UH
Apr 04, 2026  
Rep Client Service II- Admin | Neuro | M-F
Overview: Reports directly to the designated immediate manager for the specific practice or outpatient department. Responsible for scheduling patient appointments. Interviews patients to obtain appropriate demographic and financial information. Registers patients and performs other registration functions. Obtains necessary signatures and documentation from patients for billing and insurance purposes. Orders laboratory tests and other tests via the computer system at the direction of the physicians. Performs end-of-day disposition and gathers appropriate statistical information relating to patients. Announces the arrival of patients and answers incoming telephone calls for the department/practice. Serves as a liaison between patients, nurses, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. This position is also responsible for processing referral requests for all providers practicing within the clinic module...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-UF Family - St Marys-Full-Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Peds Cardiology Clinical-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-UF Family - Crossroads-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Orthopaedics- North-Full-Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Radiology Baymeadows-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-OBGYN North- Full-Time Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Multispecialty North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Full-Time-UF Pediatrics - Baymeadows
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Deerwood | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Ophthalmology | Days
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medicalrecords through established guidelines. Perform accurate registration interview with direct data entryto facilitate full registration for all new patient appointmentsand up to date information on all established patients acrossmultiple provider specialties as assigned. Maintains patient scheduling functions, and sets patientappointments through established guidelines. Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Keys patient...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Psychiatry | Days
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
IE
Mar 26, 2026  
Client Support Specialist II, MSP Client Server
Overview: Job Purpose    The Client Support Specialist II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist II endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business.  The Client Support Specialist II may be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts.   Products supported include:  Director, Passport, Bulk Data Extract (BDE), ICE Business Intelligence, Navigator, Portal, Loan Boarding, Single Sign On (SSO).   Responsibilities Develop and effectively apply learned technical...
Intercontinental Exchange Holdings, Inc. Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
MA / Customer Service Rep
Overview: Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.   Provides excellent customer service for patients/families/representatives and other members of the treatment team.   Maintains patient scheduling functions, and sets patient appointments through established guidelines.   Interviews and completes the registration process for patients utilizing the specific service.   Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.   Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.   Perform venipuncture and administer routine, non-controlled medications.   Administer medication as directed by and...
UF Health Yulee, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | GI / St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | GI St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | Orthopaedic Specialists (Main Campus) | Full-Time | Days
Overview: Floating to all Locations: St. Augustine, Palm Coast and Nocatee   The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately...
UF Health St. Augustine, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | UF Primary Care (Whetstone) | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health St. Augustine, FL, USA Full time
Ensemble Health Partners
Mar 03, 2026  
Patient Access Specialist - PRN
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...
Ensemble Health Partners Tallahassee, FL, USA Part time
 
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