5 customer service jobs found in Jacksonville, FL

Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medicalrecords through established guidelines. Perform accurate registration interview with direct data entryto facilitate full registration for all new patient appointmentsand up to date information on all established patients acrossmultiple provider specialties as assigned. Maintains patient scheduling functions, and sets patientappointments through established guidelines. Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Keys patient...

Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...

Customer Support | Cruise Specialist | Remote Position Overview We are seeking service-focused and detail-oriented individuals to join our team as a Customer Support Cruise Specialist. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish. This is an entry-level opportunity within the travel industry. No prior cruise experience is required. Training and support are provided. Key Responsibilities Assist clients with exploring cruise options, itineraries, and onboard experiences Support the booking and confirmation process for cruise reservations Respond to customer questions regarding destinations, cruise lines, and travel requirements Review reservation details to ensure accuracy, including dates and traveler information Maintain organized records of client bookings and communications Provide timely follow-up and support before and after travel Qualifications...

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.     Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Overview: Job Purpose    The Client Support Specialist II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist II endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business.  The Client Support Specialist II may be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts.   Products supported include:  Director, Passport, Bulk Data Extract (BDE), ICE Business Intelligence, Navigator, Portal, Loan Boarding, Single Sign On (SSO).   Responsibilities Develop and effectively apply learned technical...