2 jobs found in Indianapolis, IN

Description: Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters. Duties and Responsibilities: Handle customer inquires and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Answer phones Quote calibration needs Other tasks as assigned and special projects as needed Requirements: Excellent verbal and written communication skills Effective working knowledge of Microsoft Office with intermediate Excel skills Attention to detail and problem-solving skills Team player, Trustworthy, Service oriented and can manage priorities Strong organizational skills with the ability to multi-task Excellent time management skills and the ability to prioritize work Ability to maintain sensitive and confidential...

PATIENT ACCESS REPRESENTATIVE POSITION SUMMARY Reports To: Manager of Patient Access Summary: The Patient Access Representative plays a vital role in ensuring an efficient and accurate patient registration process while delivering exceptional customer service. This role supports both the hospital department (which operates 24/7) and outpatient clinics (which operate during scheduled hours). Staff will be scheduled according to the needs of both areas. Representatives are cross-trained across multiple registration areas, requiring flexibility and adaptability to support patient care across all settings. Key Responsibilities: Facilitate registration ensuring accurate and timely registration and completion of forms. Ensure accurate data collection and entry of both demographic and financial information. Conduct overhead paging announcements as required at hospital....