2 jobs found in Highlands Ranch, CO

IT Service Delivery Analyst I POSITION SUMMARY The IT Service Delivery Analyst role is to provide a point of contact for end users to receive support and maintenance within the organization's desktop computing environment by way of the Service Desk function. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware, software and equipment to ensure optimal workstation performance. They are responsible for imaging and issuing equipment, proper disposal and reuse of the Hospital’s end-point assets and the daily operations of provision of service, break/fix repair and escalation to the IT Service Delivery Analyst II or other members of the IT Service Delivery team. They are responsible for fulfilling all Service Requests, for timely triage and assignment of new tickets, and managing communication to end users on the services provided to them from the Service Desk function. Posting closing date: March 20, 2026 Rate of pay:...

Company Overview: Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Harbor IT has been backed by investment firm Worklyn Partners since 2022 and has built a national platform through acquisition and rapid organic growth. Our mission is to manage our clients’ technology and mitigate their cyber risks, so they don’t have to. This role is onsite at a client location. M-F in Denver, CO. Position Overview We are seeking a skilled and customer-focused Technical Support Specialist to provide hands-on IT support and systems administration for end users across diverse environments. This role requires a blend of technical troubleshooting, system administration, and excellent communication skills to ensure seamless operations and high-quality support. The ideal...