6 jobs found in Gardner, MA

Description: Join our team at a leading appliance retailer as a Customer Service Relations Associate , where you'll be the go-to person for ensuring a smooth, supportive experience for our customers. If you're personable, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Daily expectations of a Customer Service Relations Associate: Be the first point of contact for customers via phone and email Support with product inquiries, orders, service scheduling, and warranty info Monitor customer portals and track service/delivery updates Process payments, order updates, and shipping documents accurately Collaborate closely with service, sales, and delivery teams Resolve escalated customer concerns with care and efficiency Stay up-to-date on product knowledge and internal procedures Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Requirements: What You Bring: 3–5 years of...

Hudson, MA Pay: $25 per hour Schedule: Monday–Friday, 8:00 AM–5:00 PM Responsibilities: Handle customer service inquiries (phone/email) Enter and process customer orders Run reports and support inside sales Assist with general office and administrative tasks Qualifications: Customer service and order entry experience preferred Excel knowledge required Manufacturing experience a plus, not required Detail-oriented and able to multitask #toponehire

Collections Specialist Location: Marlborough, MA Hours: Full Time Hours 8:30 – 5:00 Position Duties: Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect. Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, resolves client discrepancies and short payments. Processes customer credit applications to determine credit worthiness. Responsible for monitoring and maintaining assigned accounts. Includes customer calls, account adjustments, small balance write off. Customer reconciliations and processing credit memos . High volume phone calls to assigned delinquent customers. Manage customers on the On Hold List. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Internal and External customer...

Essential Functions: Ability to take notes; update account status and customer information Adhere to consumer protection laws and FHC’s standard practices and policies Research and identify issues attributing to account delinquency and resolve them by working with the customer Communicate and follow up effectively with Sales Department regarding customer accounts on a timely basis Enlist the efforts of sales and senior management when necessary to accelerate the collection process Review and monitor assigned accounts and all applicable collection reports Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment Establish and maintain cooperative working relationships Requirements: Knowledge of the...

Overview, Responsibilities, Qualifications:   Now Hiring! Business Development Representative Full-Time | Business Development Department Reports to: VP of Business Development Location: Manchester/Londonderry, NH   About Bank of New England Bank of New England is a community-focused financial institution headquartered in Salem, New Hampshire, dedicated to providing personalized banking solutions to individuals and businesses throughout the region. We offer a full suite of financial services—ranging from personal and business checking and savings accounts to commercial lending—backed by a commitment to strong customer relationships, responsible banking, and local economic growth. As a trusted partner for our clients, we pride ourselves on delivering dependable service, financial expertise, and a supportive work environment that values integrity, community engagement, and professional growth.   The Role The Business Development Representative (BDR) drives...

Description: Review and assess customer credit applications. Analyze financial statements and credit reports to determine creditworthiness. Set up and maintain customer credit limits in accordance with company policy. Monitor customer accounts for signs of financial risk or delinquency. Recommend adjustments to credit limits as necessary. Monitor aging reports and identify overdue accounts. Contact customers via phone and email to collect outstanding balances. Negotiate payment plans when appropriate. Resolve billing discrepancies in collaboration with sales and customer service teams. Escalate delinquent accounts to management or third-party collection agencies when required. Requirements: International Credit and Collections experience Financial Analysis experience Creating and monitoring aging reports...