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Customer Service Gainesville, FL

30 jobs found in Gainesville, FL

UH
Mar 03, 2026  
Customer Service Rep | North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Ophthalmology | Days
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medicalrecords through established guidelines. Perform accurate registration interview with direct data entryto facilitate full registration for all new patient appointmentsand up to date information on all established patients acrossmultiple provider specialties as assigned. Maintains patient scheduling functions, and sets patientappointments through established guidelines. Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Keys patient...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Psychiatry | Days
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 06, 2026  
Customer Service Rep
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Qualifications: Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material : :
UF Health Yulee, FL, USA
BO
Mar 01, 2026  
Customer Service Specialist
$21.00 hourly
About Us Join a trusted, growing home services company that has proudly served West Central Florida since 1984. Banko Overhead Doors is seeking a Customer Success Specialist to support our Customer Care and Builder Services teams. This role is ideal for candidates with experience in customer service, call center support, scheduling, and CRM systems who thrive in fast-paced, high-accountability environments. Position Overview As a Customer Success Specialist, you will serve as a frontline customer service representative and brand ambassador for Banko Overhead Doors. You will manage inbound and outbound customer communications, ensure accurate data entry and documentation, support service scheduling and coordination, and maintain ownership of customer requests through resolution. This role requires strong communication skills, attention to detail, and the ability to manage high call volume while delivering an exceptional customer experience. Key Responsibilities Handle...
BANKO OVERHEAD DOORS LLC Tampa, FL, USA
DK
Mar 07, 2026  
Customer Service – Booking Hotels | We Will Train You
$40,000 - $70,000 yearly
Customer Service Booking Hotels | We Will Train You Job Title: Customer Service Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide...
Destination Knot FL, USA
DK
Mar 07, 2026  
Customer Service – Work From Home Booking Hotels
$40,000 - $70,000 yearly
Customer Service Work From Home Booking Hotels Job Title: Customer Service Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel...
Destination Knot FL, USA
DK
Mar 05, 2026  
Customer Service ~ Booking Hotels | Work From Anywhere
$40,000 - $70,000 yearly
Customer Service ~ Booking Hotels | Work From Anywhere Job Title: Customer Service ~ Booking Hotels | Work From Anywhere Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: ~ Assist clients in selecting and...
Destination Knot FL, USA
DK
Mar 04, 2026  
Customer Service Representative – Hotel Reservations (Remote)
$45,000 - $65,000 yearly
Customer Service Representative Hotel Reservations (Remote) Customer Service Representative Hotel Reservations (Remote) About the Role: Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer serviceall from your home office. Key Responsibilities: Help clients choose and book hotel accommodationsProvide details on amenities, pricing, and availabilityManage reservation changes and maintain accurate recordsCommunicate professionally via phone, email, and messaging Qualifications: Strong communication and hospitality skillsProfessional, detail-oriented, and self-motivatedBasic computer proficiency and reliable internetCustomer service or hospitality experience is a plus What We Offer: Flexible remote scheduleTraining and access to booking toolsSupportive team cultureIncome-earning possibilities based on performanceTravel discounts and perks $45,000 - $65,000 a year Compensation details: 45000-65000 Yearly Salary...
Destination Knot GA, USA
DK
Mar 03, 2026  
Customer Service Travel Representative (Remote)
$35,000 - $65,000 yearly
Customer Service Travel Representative (Remote) Job Title: Customer Service Representative (Remote) Travel Industry About Destination Knot: Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, we combine expert service with deep industry knowledge to help our clients travel with confidence and ease. Position Overview: We are seeking a reliable, client-focused Customer Service Representative to join our fully remote team. In this role, you will support clients before, during, and after their travel planning process by providing timely communication, resolving issues, and ensuring a smooth and stress-free experience. The ideal candidate has a passion for helping others, strong communication skills, and a commitment to delivering exceptional service in the travel space. Key Responsibilities: Respond...
Destination Knot GA, USA
SJ
Mar 05, 2026  
Customer Service Representative
Customer Service Representative Position Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems. Education None Required Experience 1 Year medical office or practice - Preferred License...
St. Josephs Candler Savannah, GA, USA
UH
Mar 10, 2026  
Patient Access Specialist | Patient Access | Part time | Variable - 11:00 am -7:30 pm - Sat -Sun- Wed
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions.   Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process...
UF Health Gainesville, FL, USA Part time
UH
Mar 10, 2026  
Patient Access Specialist | Patient Access | Full Time | Day Shift
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions. Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process referrals,...
UF Health Gainesville, FL, USA Full time
UH
Mar 10, 2026  
Contact Center Agent | Call Center | Full-Time | Days
Overview: The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while providing information to patients, hospital, faculty, staff and other health care providers in a 24/7 high volume operator call center environment. The position will perform a variety of tasks including, intake triage and activating hospital emergency codes and alerts ( Code Blue/SWAT/Stemi Alerts) and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures. Qualifications: Minimum Education and Experience Requirements: High School diploma or equivalent required. One (1) year work experience with computers in a Customer Service Clerical Office is required; may substitute 1-year work experience requirement with AS degree. Strong verbal and written communication skills required. 911, hospital...
UF Health Gainesville, FL, USA Full time
UH
Mar 10, 2026  
Patient Access Specialist-Transplant | Financial Services | Full Time | Day Shift
Overview: Position Summary: The Patient Access Specialist is responsible for Appointment scheduling for procedures, advanced imaging, and other services as directed. Ensuring the complete and accurate patient demographics, insurance plan details, and benefits information are obtained. The role ensures treatment authorizations are secured in advance while providing excellent customer service to patients.   Responsibilities: Responsibilities: Appointment scheduling for all services lines Gather complete and accurate patient demographic and financial information. Verify and identify insurance plans, obtaining benefit information. Interact with patients and insurance companies by phone and confirm patient arrival times for appointments. Review insurance eligibility information and accurately note co-pay and deductible details on patient accounts. Verify that procedure and diagnosis codes match the ordered tests. Confirm all authorizations by contacting insurance...
UF Health Gainesville, FL, USA Full time
UH
Mar 09, 2026  
Patient Access Specialist II | Patient Access | Full Time | Day shift - 8:00 am to 5:00 pm
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions.   Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process...
UF Health Gainesville, FL, USA Full time
UH
Mar 09, 2026  
Contact Center Agent | Call Center | Part-Time | Variable
Overview: The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while providing information to patients, hospital, faculty, staff and other health care providers in a 24/7 high volume operator call center environment. The position will perform a variety of tasks including, intake triage and activating hospital emergency codes and alerts ( Code Blue/SWAT/Stemi Alerts) and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures. Qualifications: Minimum Education and Experience Requirements: High School diploma or equivalent required. One (1) year work experience with computers in a Customer Service Clerical Office is required; may substitute 1-year work experience requirement with AS degree. Strong verbal and written communication skills required. 911, hospital...
UF Health Gainesville, FL, USA Part time
UH
Feb 12, 2026  
Patient Access Financial Counselor
Overview: Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service. Qualifications: Education Required:  GED or High School Diploma Preferred:  Bachelor’s degree, CHAA certification, and experience in a healthcare/medical insurance environment Experience Required:  3–5 years of customer service experience, preferably in a healthcare setting Skills and Qualifications Strong interpersonal skills Ability to communicate effectively with...
UF Health Gainesville, FL, USA Full time
AV
Mar 03, 2026  
Remote Customer Support - Healthcare Client
Supplement your income with flexible hours If you're Bilingual (Spanish / English), have healthcare customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual healthcare support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with their healthcare needs. Problem solvers are welcome-those who have the drive to support customers inquiries and deliver a great customer experience in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an...
Arise Virtual Solutions Jacksonville, FL, USA
TF
Mar 02, 2026  
Collector I/II
$22 - $24 yearly
Position Overview   Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Collector I or Collector II to join our growing team.   Essential Functions:   Generate high volume of outbound calls to early stage delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment. Determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Send letters to customers with pending post-dated payments Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director.  The Skip Trace task is preformed using various free websites such as;...
Triad Financial Services Inc Jacksonville, FL, USA
 
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