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Customer Service Gainesville, FL

17 jobs found in Gainesville, FL

UH
Mar 03, 2026  
Customer Service Rep | North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Ophthalmology | Days
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medicalrecords through established guidelines. Perform accurate registration interview with direct data entryto facilitate full registration for all new patient appointmentsand up to date information on all established patients acrossmultiple provider specialties as assigned. Maintains patient scheduling functions, and sets patientappointments through established guidelines. Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Keys patient...
UF Health Jacksonville, FL, USA Full time
UH
Feb 07, 2026  
Customer Service Rep | Psychiatry | Days
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Mar 06, 2026  
Customer Service Rep
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Qualifications: Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material : :
UF Health Yulee, FL, USA
UH
Mar 10, 2026  
Patient Access Specialist | Patient Access | Part time | Variable - 11:00 am -7:30 pm - Sat -Sun- Wed
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions.   Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process...
UF Health Gainesville, FL, USA Part time
UH
Mar 10, 2026  
Patient Access Specialist | Patient Access | Full Time | Day Shift
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions. Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process referrals,...
UF Health Gainesville, FL, USA Full time
UH
Mar 10, 2026  
Contact Center Agent | Call Center | Full-Time | Days
Overview: The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while providing information to patients, hospital, faculty, staff and other health care providers in a 24/7 high volume operator call center environment. The position will perform a variety of tasks including, intake triage and activating hospital emergency codes and alerts ( Code Blue/SWAT/Stemi Alerts) and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures. Qualifications: Minimum Education and Experience Requirements: High School diploma or equivalent required. One (1) year work experience with computers in a Customer Service Clerical Office is required; may substitute 1-year work experience requirement with AS degree. Strong verbal and written communication skills required. 911, hospital...
UF Health Gainesville, FL, USA Full time
UH
Mar 10, 2026  
Patient Access Specialist-Transplant | Financial Services | Full Time | Day Shift
Overview: Position Summary: The Patient Access Specialist is responsible for Appointment scheduling for procedures, advanced imaging, and other services as directed. Ensuring the complete and accurate patient demographics, insurance plan details, and benefits information are obtained. The role ensures treatment authorizations are secured in advance while providing excellent customer service to patients.   Responsibilities: Responsibilities: Appointment scheduling for all services lines Gather complete and accurate patient demographic and financial information. Verify and identify insurance plans, obtaining benefit information. Interact with patients and insurance companies by phone and confirm patient arrival times for appointments. Review insurance eligibility information and accurately note co-pay and deductible details on patient accounts. Verify that procedure and diagnosis codes match the ordered tests. Confirm all authorizations by contacting insurance...
UF Health Gainesville, FL, USA Full time
UH
Mar 09, 2026  
Patient Access Specialist II | Patient Access | Full Time | Day shift - 8:00 am to 5:00 pm
Overview: Manages high-dollar outpatient service accounts requiring complex authorization, continuous payer monitoring, and coordination across multiple clinical areas. Oversees referral processing, registration, authorization/precertification, financial counseling, and point-of-service collections within Epic. Ensures accurate reimbursement by securing payer approvals, providing clinical information, and maintaining work queues and cash handling responsibilities. Serves as a key financial resource to operational teams, offering guidance for treatment planning and scheduling decisions.   Responsibilities: Position Responsibilities Manage high-dollar outpatient service accounts to ensure accurate and timely financial reimbursement. Handle services involving complex procedures that require initial authorization and ongoing monitoring for re-authorization, including Adult and Pediatric Infusion, High-Tech Radiology, Radiation Oncology, and Therapy services. Process...
UF Health Gainesville, FL, USA Full time
UH
Mar 09, 2026  
Contact Center Agent | Call Center | Part-Time | Variable
Overview: The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while providing information to patients, hospital, faculty, staff and other health care providers in a 24/7 high volume operator call center environment. The position will perform a variety of tasks including, intake triage and activating hospital emergency codes and alerts ( Code Blue/SWAT/Stemi Alerts) and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures. Qualifications: Minimum Education and Experience Requirements: High School diploma or equivalent required. One (1) year work experience with computers in a Customer Service Clerical Office is required; may substitute 1-year work experience requirement with AS degree. Strong verbal and written communication skills required. 911, hospital...
UF Health Gainesville, FL, USA Part time
UH
Feb 12, 2026  
Patient Access Financial Counselor
Overview: Reports directly to the Departmental Manager/Supervisor. Completes the admission/registration process and other admission finance functions. Serves as liaison between patients, nurses, physicians and others. Responsible for handling walk-in patients and incoming telephone calls from customers seeking assistance with matters involving the patient accounting function. This position must be knowledgeable of admitting, billing and collection functions and be able to resolve any outstanding issues without involving other staff members. Provides excellent customer service. Qualifications: Education Required:  GED or High School Diploma Preferred:  Bachelor’s degree, CHAA certification, and experience in a healthcare/medical insurance environment Experience Required:  3–5 years of customer service experience, preferably in a healthcare setting Skills and Qualifications Strong interpersonal skills Ability to communicate effectively with...
UF Health Gainesville, FL, USA Full time
AV
Mar 03, 2026  
Remote Customer Support - Healthcare Client
Supplement your income with flexible hours If you're Bilingual (Spanish / English), have healthcare customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual healthcare support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with their healthcare needs. Problem solvers are welcome-those who have the drive to support customers inquiries and deliver a great customer experience in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an...
Arise Virtual Solutions Jacksonville, FL, USA
TF
Mar 02, 2026  
Collector I/II
$22 - $24 yearly
Position Overview   Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Collector I or Collector II to join our growing team.   Essential Functions:   Generate high volume of outbound calls to early stage delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment. Determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Send letters to customers with pending post-dated payments Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director.  The Skip Trace task is preformed using various free websites such as;...
Triad Financial Services Inc Jacksonville, FL, USA
IE
Feb 20, 2026  
Client Support Specialist II, Extended Support
Overview: Job Purpose The Client Support Specialist II acts as a support resource to our customer base utilizing ICE Mortgage Technology (IMT) products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business.      Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions.   Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for 85% of all cases assigned at six-month’s tenure in the role while maintaining a satisfactory level of customer satisfaction.   Support and drive service level attainment to departmental standards.   Strive for first-call...
Intercontinental Exchange Holdings, Inc. Jacksonville, FL, USA Full time
CI
Mar 01, 2026  
Technical Sales Representative (Florida)
$70,000 - $80,000 yearly
Description: Position: Technical Sales Representative Reports to: NSM Department: Sales and Customer Service Location: Remote (Southeast Coast) Position Type: Full Time Direct Reports: 0 FLSA Status: Exempt Travel: Up to 85% Working Hours: Monday – Friday Who We Are At Condux International , we design and manufacture innovative tools that make installing conduit and cable safer, more reliable, and more efficient . As a trusted partner in the underground fiber construction industry, we’re committed to pushing the boundaries of what’s possible. Why Join Us? Work-Life Balance – Monday–Thursday 9-hour schedule with half-day Fridays so you can start your weekends early. Generous Time Off – 12 company-designated paid holidays plus 1 floating holiday each year for you to designate for yourself, PTO that grows with your years of service, and separate Earned Sick & Safe Time accruals. Comprehensive Benefits – Multiple medical coverage options to fit your...
Condux International Inc. Palm Coast, FL, USA
Al
Mar 10, 2026  
Sales Specialist
$17.00 hourly
About Allsup, LLC Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.  Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s...
Allsup, LLC Orlando, FL, USA
AV
Mar 03, 2026  
Remote Customer Support - Healthcare Client
Supplement your income with flexible hours If you're Bilingual (Spanish / English), have healthcare customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual healthcare support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with their healthcare needs. Problem solvers are welcome-those who have the drive to support customers inquiries and deliver a great customer experience in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an...
Arise Virtual Solutions Orlando, FL, USA
 
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