15 jobs found in Des Moines, IA

Bilingual Customer Service Representative The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. The starting wage is $18.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am. Position Responsibilities may include, but not limited to Handle inbound and outbound customer service calls with our clients placing their meal order Address questions, and provide exceptional customer service Input order information into the appropriate client order screen Document all conversations with client into client information database Ensure all assigned clients are contacted and have an order on file Contact case managers via telephone, email, and/or fax when...

Customer Service Representative Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family. The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am. Position Responsibilities may include, but not limited to Handle inbound and outbound customer service calls with our clients placing their meal order Address questions, and provide exceptional customer service Input order information into the appropriate client order screen Document all conversations with...

Customer Service Representative Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family. The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am. Position Responsibilities may include, but not limited to Handle inbound and outbound customer service calls with our clients placing their meal order Address questions, and provide exceptional customer service Input order information into the appropriate client order screen Document all conversations with...

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest service and ensure absolute customer satisfaction Maintains customer satisfaction by providing solutions to concerns Learns and uses the GUEST program Greet Customers. Be sincere Use a smile. Project a friendly manner Engage the customer in casual conversation Show respect toward customers purchases Thank them Understand all aspects of the cashier/bagger position Supervises front end cleanliness and organization Controls traffic flow on the front Ensures compliance with all laws, policies and procedures through regular front end management Processes information and merchandise through computer system and POS...

Customer Service Representative Sioux City, Iowa Essential Duties Provide a high level of customer service Process daily transactions such as checking & savings deposits, withdrawals, payments, purchases, etc. Customer support with high proficiency in Digital Banking Consumer & business account opening Requirements Full-time with a Saturday rotation Strong communication & sales skills Team player, organized, adaptable, & detail-oriented A high school degree or equivalent with 1-3 years of related experience We Offer Competitive Wages 401(k) Plan with Company Match & Profit Sharing Health Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays And More! Peoples Bank is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. PI3180534ce188-37641-39720488

Pay range $14 to $15 per hour for this position. Position Title: Part-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service. Principal Duties and Responsibilities: Greet customers and promote outstanding customer service with all guests and associates. Responsible for accurate cash handling. Accepting money and providing change to...

CUSTOMER SERVICE REPRESENTATIVE PAY RATE: $16.24-$21.92 BASED ON RELEVANT EXPERIENCE COMPETITIVE BENEFITS Click here to review our complete Total Rewards Guide. 401K + 4% matching Up to 4 weeks paid time off in first year Onsite childcare - Quincy location 24/7 Wellness Center access Educational assistance opportunities JOB SUMMARY This position works to improve customer relations and provide support to all departments by receiving all incoming phone calls and directing them to the appropriate staff. This position helps customers find the equipment and products to meet their home care needs. This position requires an individual with interpersonal skills conducive to positive customer and employee relations. Must have the ability to read and write clearly, follow and give instructions. Must have the ability to use a calculator, computer and type. Prior experience or on-the-job training required. Must be able to successfully complete...

Pay Range $14.00-$15.00 Position Title: Part-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service. Principal Duties and Responsibilities: Greet customers and promote outstanding customer service with all guests and associates. Responsible for accurate cash handling. Accepting money and providing change to customers. Handle...

Pay range $14.00- $15.00 per hour Position Title: Part-time Customer Service Representative Reports To: Store Manager and Assistant Manager Job Objective: This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service. Principal Duties and Responsibilities: Greet customers and promote outstanding customer service with all guests and associates. Responsible for accurate cash handling. Accepting money and providing change to customers....

What You'll Do: As a Customer Experience Specialist 1 in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member better understand their dental benefits.   Here are some additional details regarding responsibilities:   Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide a coordinated, 360 experience. Builds customer relationships by providing accurate information, presenting the process optimally and solving the customer inquiries real-time....

What You'll Do: As a Customer Experience Specialist 1 in our Group Administration Contact Center, you’ll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal. Here are some additional details regarding responsibilities: Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide an integrated, 360 experience. Builds customer relationships by providing accurate information, communicating the process effectively and solving the customer inquiries...

Phones Implementation Specialist, Contract As a contract PetDesk Phones Implementation Specialist, you will support PetDesk’s VoIP phone systems. You will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company’s clients. By leveraging customer data, PetDesk Phones improves communications (calls, chats, and appointments). It streamlines the staff workflow through practice management software integrated with the VoIP telephone system. This is a 100% remote contract position based in Mexico, El Salvador, Guatemala, Honduras, Uruguay, Colombia, Brazil, Chile, or Argentina. This position is a 6-month contract to start, with the possibility of extension. Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role. To apply for the Customer Support position, please submit your resume in English that highlights your qualifications. This role will...

Patient Financial Services Representative GENERAL DESCRIPTION The Patient Financial Services Associate performs varied clerical accounting skills associated with patient accounts and insurance billing. Also includes patient account insurance follow-ups, self-pay balances and patient refunds. EDUCATION & TRAINING REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business preferred. Knowledge of computers, printers, copy machines, adding machines, postage machines and fax machines. WORK EXPERIENCE REQUIREMENTS Two years of experience working in hospital finance, physician office or billing and collections or an equivalent combination of relevant education and/or experience. Salary Range $18.00 -...

Overview:   Work Hours: 10:00 am to 7:00 pm Central time   Responsibilities Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions  Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned Drive service level attainment to departmental standards Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond accordingly to systemic customer-impacting problems Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client Understand and follow company and departmental guidelines and policies for customer interaction Maintain and promote consistent behaviors and delivery across the team Manage case backlog to departmental standards Effectively use knowledge base, along...

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...: A People Resource Center Representative (PRC) is expected to provide exceptional client service. This is primarily achieved through phone, email, and chat communication with inbound callers. Their responsibilities encompass receiving, resolving, and documenting a comprehensive variety of Human Resources (HR) and training support requests. They are also tasked with researching and resolving escalated cases. This includes the timely and accurate resolution of associate care cases and other HR systems...