11 jobs found in Boston, MA

Job Ref:JR-3339 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most...

Danvers, MA Position:  Call Center/Order Entry Representative Pay Rate:  $27 Hours:  8:30am- 5pm Mon thru Fri SUMMARY:  Act as the liaison between our company and its service partners. The successful candidate will be able to accept ownership for effectively owning and directing customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Responsible for end-to-end case management including dispatch, parts ordering, quoting, invoicing, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following.  Other duties may be assigned   Processing and directing inbound and outbound calls to service personnel in a timely manner Following call center “scripts” to determine the disposition of the customer inquiry Identify customers’ needs, clarify information, research issue, and provide solutions Manage large amounts of inbound and outbound inquiries (External / Internal customers) in a...

Call Center Hiring Representatives Hours – 9-5 Mon-Fri Contract to Hire Pay rate $20/an hour Responsibilities – Review photographic and video evidence of vehicle violations – Determine the validity of a violation using guidelines set forth by the industry as well as our clients – Manage violation rules to ensure compliance with client requirements in an efficient and careful manner – Access registered owner and vehicle information – Develop strong, positive working relationships with team members Requirements – 1 to 2 years of experience in Quality Assurance, Data Analytics or similar role – Ability to perform repetitive tasks (meet hourly quotas of video reviewing/evidence file) – Professionalism and ability to work well in a team environment – Quality driven, strong attention to detail – Possess excellent time management skills – Be a critical thinker – Responsive to feedback – Basic computer knowledge – Demonstrated ability to learn quickly – Positive...

  Bilingual Call Center Representative – HYBRID Beverly, MA $21-$23/hr The Role  As a Call Center Representative, you are empowered to deliver a differentiated customer service experience for our U.S. clients and their customers. You will communicate with customers over the phone, chat, and email across all U.S. time zones, with expanded days and hours of operation and multilingual options. You will be responsible for communicating in a friendly and professional manner, leveraging best in class call center tools and practices to answer questions and provide information to resolve accounts and issues. Every day, you’ll work with like-minded colleagues to deliver the best possible experience for our clients and their customers. Skills and Responsibilities Have the understanding that every task is important to our existing client relationships and serve as the foundation for future opportunities. Collaborate cross-functionally with other employees and departments as...

Description: Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve.  We take great pride in being recognized as a Top Place to Work. Our commitment to growth and innovation extends well beyond the communities we serve and the products and services we offer. Whether you are a seasoned professional or just starting out, by joining the NESB team today , you're taking a step towards investing in your tomorrow . Shop Local. Bank Local. Work Local.   Under the supervision of the Collections Manager, performs a variety of financial and regulatory tasks to collect delinquent Residential, Consumer and Commercial loans ensuring compliance with all state and federal lending regulations.  This is a hybrid position reporting to the Bank’s main office in South Easton, MA 2 – 3 times per week.  Only candidates currently located...

Sager Electronics is looking for a Power Sales Engineer (PSE) to drive growth within the assigned region by expanding existing customer relationships and developing new business opportunities in power, thermal and battery solutions. This role is ideal for a motivated engineer who is technically savvy and who thrives at the intersection of engineering and business development. Territory: Massachusetts, New Hampshire, Maine, Vermont, Rhode Island What You’ll Do As a Power Sales Engineer, you will play a critical role in identifying, developing, and securing new power supply opportunities: Partner with customers from design through production to win new business Support qualification efforts for Power Systems products, including inbound leads Collaborate with the local sales team on design opportunities and application solutions Deliver product updates and emerging technology insights to customers and internal teams Capture and manage design registrations and...

Description:   KEYS Provide timely processing of inbound and outbound daily mail to support various business units including sorting, delivery and/or forwarding of inbound mail and assembly, postage and nightly drop off outbound mail, including overnight items.  Coordinating the management of the mail equipment and related mailing supplies on an ongoing basis as needed. Provide accurate and timely electronic document imaging services. Scan and/or move and file documents and apply file names and/or index values to each set as directed by the business needs of each department. Provide administrative assistance to managers and departments with special projects as needed. Provide backup to team members as requested by the Manager, to include assistance with incoming submissions processing, and other appropriate activities based on business needs. Support reception desk, including greeting visitors, answering and...

Description: Division: Optical Communications This is a hybrid position with a minimum of Tuesday, Wednesday and Thursday in office at the Hudson, MA office. As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Inside Sales Representative II is responsible for supporting the company’s sales goals through great customer service, maintaining quality relations with existing accounts, and providing sales coverage. Come and join us...

Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer’s unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let’s get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives.       Comprehensive medical with deductible reimbursement, dental, and vision coverage.  An employer matching 401k plan.  Training and professional development opportunities, including tuition reimbursement....

Job Ref:JR-3364 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Attleboro location is looking to fill a Patient Representative I role for an August start date. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across...

Keys 2+ years of Clinical Implementation experience in Med Device or Healthcare Proficient in the Microsoft Office Suite for reporting purposes Excellent communication skills The Clinical Practice Consultant is a strategic and hands-on role responsible for driving customer satisfaction and product utility through the development, delivery, and continuous improvement of clinical training programs. This position contributed to the Center of Excellence and delivery of customer-centric training content.  Ensures its effectiveness by incorporating feedback and aligning with evolving clinical protocols as set forth by the Global Clinical Practice Manager. Manage a portfolio of customer accounts and work closely with the Clinical Practice Consultants on the team to ensure the delivery of exceptional onboarding, training, and ongoing clinical support. Plays a key role in enhancing customer lifetime value and satisfaction through...