3 jobs found in Birmingham, AL

Responsibilities: POSITION SUMMARY & RESPONSIBILITIES:   The Owner Relations Director leads a supervisor and team of call center representatives responsible for managing inquiries from royalty owners, lessors, and partners regarding mineral ownership and disbursements. This role ensures timely, accurate, and professional responses to external stakeholders while maintaining compliance with internal standards and requirements.   Special focus to be placed on:   Team Leadership:  Execute and operate the strategy for daily operations of the Owner Relations team.  Creation and continuous improvement of metrics and expectations for case management, workload balancing, and performance monitoring. Process Management through coaching, training, and development opportunities to team members to ensure high-quality service delivery. Issue Resolution  as the escalation point for complex or sensitive owner issues, including potential litigation or high-risk disputes....

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  The Patient Billing Representative will assist patients in understanding and arranging payment of their bills from MMC.   They must have a strong working knowledge of MMC, billing, internal processes, and payment processing.  The Patient Billing Representative is expected to have exceptional customer service and critical thinking skills in order to provide an exceptional experience for our patients.    Primary Responsibilities: Addresses patients inquires and concerns in a logical and helpful manner   Obtains payment on outstanding balances or establishes arrangements for future payment   Meets productivity standards provided by Patient Billing Coordinator...

Overview: Summary The Purchasing Specialist is responsible for issuing and processing purchase orders, managing Overage, Shortage, and Damaged (OS&D) goods, supply management, and working in collaboration with the Redistribution Center (RDC) to support customer service requirements at Hyundai, Genesis, and KIA dealers across North America.  Responsibilities: Essential Functions (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)   Issue Purchase Orders (POs) to assigned suppliers Notify suppliers of open order status Coordinate on-time delivery and order accuracy with suppliers regarding shipping process Manage emergency parts orders and provide special shipping instructions to suppliers Communicate with suppliers about performance and develop countermeasures for improvement Manage Overage, Shortage, and Damaged (OS&D) goods Prepare suppliers for...