11 jobs found in Arnold, MD

Customer Service Booking Hotels | Online Work Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel...

Overview: Be the first smile they see. The voice they trust. The heart of our front desk.   At Alexandria Animal Hospital of Fort Hunt , we’re more than just a veterinary clinic - we’re a team that leads with compassion, connection, and care. We’re looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: Team First Culture - We treat every pet like family and value every team member like gold, creating a supportive and caring environment.  Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.  Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: Greeting clients with warmth and professionalism, in person and on...

Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite Position Overview: We are seeking a professional and detail-oriented Customer Service Representative with experience in the Accounting, Banking, or Healthcare industry. This role is responsible for delivering exceptional customer support while handling inquiries related to financial transactions, billing, accounts, or patient/client services. The ideal candidate has strong communication skills, accuracy, and the ability to navigate sensitive or regulated information. Hours: Monday-Friday 8am-5pm Employment is contingent on successfully passing a drug and background check. #LAT Responsibilities: Serve as the primary point of contact for customer inquiries via phone, email, and/or chat Assist customers with account questions, billing inquiries, payments, and service-related issues Provide accurate information regarding financial records, invoices, insurance...

Fully Remote | Travel Customer Support (No Experience Required) Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating...

Work From Home | Hospitality & Reservations Representative Location: Remote – U.S. Based Industry: Hospitality & Customer Service Overview We’re seeking motivated individuals who thrive on helping others plan memorable hotel stays. You’ll assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences. Responsibilities Research hotel options and secure reservationsSupport clients with availability, rates, and questionsEnsure accuracy and attention to detail in all bookingsMaintain professionalism and timely responses Skills & Experience Excellent customer-service mindsetComfort working in a virtual environmentStrong organizational and multitasking abilitiesPrevious hospitality experience is a plus but not required Benefits Flexible hours – fully remote positionAccess to professional travel educationGrowth potential within the travel industry $45,000 - $65,000 a year Compensation details: 45000-65000 Yearly Salary...

Who We Are: We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities,...

Call Center Lead Operator At INflow Federal, your work is more than a job - it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow is where your expertise can truly make a difference. The mission of this program is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The mission of the program is to provide, coordinate, and manage information technology and to advance computational science. In this role, you will support a Call Center that receives and facilitates over 200,000 calls per year. Role Overview The Call Center Lead Operator serves as a senior member of the call center operations team and provides day-to-day operational support to call center staff. This role assists with coordinating call...

Call Center Supervisor At INflow Federal, your work is more than a job - it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow is where your expertise can truly make a difference. The mission of this program is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The mission of the program is to provide, coordinate, and manage information technology and to advance computational science. In this role, you will support a Call Center that receives and facilitates over 200,000 calls per year. Role Overview The Call Center Supervisor will oversee the daily operations of a high-volume inbound call center and provide leadership to a team of call center operators. This role is responsible for ensuring...

IT Program Manager Who We’re Looking For (Position Overview): The Program Manager is responsible for overall leadership, management, and successful execution of the IT End User Support Services contract. The Program Manager serves as the primary point of contact with the Government and is accountable for technical performance, cost, schedule, staffing, and compliance across all contract requirements. This role provides strategic direction and operational oversight to ensure reliable, secure, and responsive IT support services that meet Service Level Agreements (SLAs), customer expectations, and federal standards. What Your Day-To-Day Looks Like (Position Responsibilities): Serve as the single point of accountability for all aspects of contract performance, including service delivery, staffing, financial management, and compliance. Act as the primary interface with Government stakeholders, including the COR, providing regular communication, briefings, and issue resolution....

Deputy Program Manager Who We're Looking For (Position Overview): The Deputy Program Manager supports the Program Manager in the daytoday execution of a largescale federal IT enduser support contract. The DPM is responsible for operational leadership across service desk and desktop support functions, ensuring consistent service delivery, Service Level Agreement (SLA) performance, and customer satisfaction. The DPM serves as the alternate point of contact to the Government and assumes full program leadership responsibilities in the absence of the Program Manager. Key Responsibilities What your Day-To-Day Looks Like (Position Responsibilities) Support the Program Manager in overall contract execution, operational planning, and performance management. Provide direct oversight of daily IT enduser support operations, including Tier 1 and Tier 2 service desk and desktop support activities. Manage the incident and service request queue within the Governmentapproved IT Service...

Overview:   JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues . Utilize pre-defined call and ticket management procedures to identify , resolve , or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager .  Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical t opics to Tier 1 technicians . Provide onsite technical support to the client when requested by the Client Technology Manager . Responsibilities: ESSENTIAL FUNCTIONS:     Provide troubleshooting and resolution for workstation , server, and communications software and hardware issues   Open, update, track, and close tickets in the ticket management system with minimal...