1 jobs found in Worcester

Program Representative Worcester, MA Pay: $24–$25/hr Schedule: Monday–Friday, 8 AM–5 PM Bilingual (English/Spanish) Preferred, Not Required Job Overview: We are looking for a detail-oriented Program Representative to support clients in federal and state rental assistance programs. This role includes managing a caseload, completing annual reviews, verifying eligibility, and communicating regularly with participants and landlords. Strong organization and customer service skills are essential. Responsibilities: Complete annual re-certifications for clients to ensure continued housing assistance Schedule and conduct client meetings; verify income, assets, and household information Calculate rent and subsidy amounts and enter accurate data into required software Conduct orientations for new program participants Process changes such as income updates, moves, and rent increases Communicate with clients, landlords, and partner agencies...