Dec 26, 2025
Sr Patient Service Rep
Job Summary : The Senior Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. The Senior Patient Service Representative also acts as a liaison between the patient service representatives and management.
Responsibilities:
Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure.
Registers new patients and assists them in the completion of necessary forms.
Verifies and updates current patient information (demographic, financial, clinical) in the EMR system
Scans completed forms, identification, and insurance cards into the patient document folder.
Schedules future appointments based on...
Westchester Medical Center
Valhalla, NY, USA