2 jobs found in Valhalla

Access Center Ambassador Job Summary : An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first-call resolution and a positive patient experience. Remote work may be considered for candidates who meet specific requirements after hire and onboarding. Responsibilities: Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80–100 incoming calls per day. Verifies and updates current patient demographic, financial, clinical and portal access Schedules future appointments based on appointment type, time requirements and provider schedule availability. Respond to patient...

Director of Patient Accounts Job Summary : The Director of Patient Accounts is responsible for directing Patient Financial Services to include Billing, Collections, Customer services, Cash posting, Denial Management and Budget preparation. Coordinate daily activities related to the planning, implementing and maintaining all functions pertinent to the Patient Accounting departments. Responsible for continued improvement in staff through education, training and positive reinforcement of appropriate working practices. Must be able to meet performance goals to include cash, A/R days, production by area and denial reduction. The position will include management of North Region (Mid-Hudson and Health Alliance hospitals) Responsibilities: · Directly manages day-to-day activities of patient accounting staff. Ensures daily electronic/paper billing submission to appropriate payer and monitors follow up activity on open receivables. ·...