1 jobs found in Troy

ADO Field Trainer/Customer Service Representative US-MI-Troy Job ID: 2026-8556 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support ADO Troy Agent Development Office Overview ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all...