2 jobs found in Shelton, CT

Position: Customer Service Representative Location: Shelton, CT Hours: Monday to Friday 8:30am-5:00pm Pay: $23/hr Responsibilities: Assist B2B callers and Sales Representatives with orders, billing, account questions and product information. Assist International B2B customers with orders, shipments and information. Enter orders received via phone, fax, email, iPad, EDI and web into SAP system. Create new customer accounts into SAP system. Perform account updates and membership checks. Evaluate and process credit adjustments. Communicate via phone or email with customers and employees. Track orders, filing and miscellaneous duties as needed. …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll...

Hours 9:00AM – 5:00PM – Fridays 8:00AM – 4:00PM  Pay $24.00 – $ 26.44 /hr – $50k – $55k  Responsibilities  Field calls , emails, and customer inquiries via software to process sales orders  Update CRM software with customer information ( Great Plains)  Provide customer shipping instructions and certificate of analysis ( document regarding product)  Be main liaison between customers and company  Requirements  3+ years of customer service experience – manufacturing / distribution a must  Excellent verbal / written abilities  Tech savy – majority of position requires technology  Great plains experience a plus but not a requirment  #zip