4 jobs found in Lincoln

Technical Services Analyst GENERAL SUMMARY: Provides implementation, operational and technical support for all Bryan Health devices used by physicians, employees and contractors. Provides technical leadership, guidance, and support to users and/or other technical staff on a wide variety of comprehensive and complex hardware and software issues. Works closely with the System Administrators, Cyber Security and Lan\Wan to provide oversight and implementation for security patching and updating, setting security controls and monitoring the workstations and peripherals installed on the Bryan network environment. Includes installation and configuration, diagnosing, repairing, maintaining, testing and upgrading computer hardware, software, printers and peripherals in a varied network environment. Provides initial training and ongoing technical assistance to users on system setups or modifications. Works closely with Service Desk personnel on problem resolution and follow-up....

Computer Support Specialist GENERAL SUMMARY: The Computer Support Specialist, under limited supervision, is responsible for providing computing support to Bryan Health physicians, employees, students and vendors. Also provides first-level problem determination, problem/incident recording, problem resolution and problem escalation for IT-supported products and services including networks, client/server systems, mainframe systems, PC and Macintosh desktops, desktop application software, online education software, peripheral devices and other hardware. PRINCIPAL JOB FUNCTIONS: *Commits to the mission, vision, beliefs and consistently demonstrates our core values. *In accordance with established Information Technology (IT) standards, monitors Data Center functions, interfaces, environmental and systems including: a. Maintaining downtime logs b. Performing assigned tasks on run schedules c. Monitoring daily backups; loading and labeling...

Keys 2+ years of Clinical Implementation experience in Med Device or Healthcare Proficient in the Microsoft Office Suite for reporting purposes Excellent communication skills The Clinical Practice Consultant is a strategic and hands-on role responsible for driving customer satisfaction and product utility through the development, delivery, and continuous improvement of clinical training programs. This position contributed to the Center of Excellence and delivery of customer-centric training content.  Ensures its effectiveness by incorporating feedback and aligning with evolving clinical protocols as set forth by the Global Clinical Practice Manager. Manage a portfolio of customer accounts and work closely with the Clinical Practice Consultants on the team to ensure the delivery of exceptional onboarding, training, and ongoing clinical support. Plays a key role in enhancing customer lifetime value and satisfaction through...

I am looking for great Customer Service candidates to place with one of my best clients in the Lincoln RI area. This is a direct hire opportunity paying up to $60K for the right candidate. The right candidate will have the following qualifications… 1+ years of strong service operations and logistics skills with an emphasis on problem solving and resolution   #toponehire