5 jobs found in Las Vegas

Overview: Supervise and coordinate with employees from the hotel division, audits and maintenance of ancillary revenue and equipment, as well as completing assigned projects. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Assist with employees from the hotel division with company issued devices and software. Oversee daily ancillary operations; guest service emails, service options, credit card authorizations, hiring process, etc. Handle guest/employee calls or text messages. Inventory and quality assurance on all ancillary equipment/software (HotSOS, Microsoft 365, KeyWatcher, Zingle, Formstacks, React Mobile, Company Mobile Devices, etc.). Quality assurance on guest and employee websites. Compile reports requested by management. Ability to meet or exceed company customer...

Overview: To assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental...

Overview: Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Check in and out of hotel guests. Answering guest inquiries and giving proper directions. Maintaining guest mail, messages and packages. Cleaning and stocking work areas/transporting necessary supplies. Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance. Processing room charges/posting room charges. Balancing clerk/cashier postings, cash and credit transactions. Use computer and other general office equipment. Interact with all other hotel departments. Assisting guests using safe deposit boxes....

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provides follow up...

Overview: To supervise Casino Cashiers in all areas of the main cage.  Assisting the Cage Manager in management situations, acting Cage Manager when Cage Manager is unavailable. Responsible for staffing the Casino Cage addressing customer disputes.  Issuing and enforcing the policies and procedures. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Supervise cashiers in areas of front line cashiering. Assist in training of new cashiers in all areas and handling all customer problems, special requests and credit extensions. Scheduling of cashiers in all areas performing large company bank deposits, and researching accounting historical information. Performs the duties of a cage cashier during low staffing periods. Sale and redemption of casino chips and/or coin for cash, foreign chips,...