5 office assistant jobs found in Lansing

Agency Services Phone Support Representative US-MI-Lansing Job ID: 2026-8641 Type: Regular Full-Time # of Openings: 2 Category: Customer Service/Support Farm Bureau Center Overview Agency Services Phone Support Representative Objective To prepare the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking ownership as much as possible of all incoming calls to the Agency Services support team in a quick and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone and through daily document listings and activities reports. Responsibilities Agency Services Phone Support Representative Responsibilities Assist customers and...

Senior Commercial Service Center Representative US-MI-Lansing Job ID: 2026-8639 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Senior Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To train and provide support and assistance to the...

P/C Digital Customer Service Specialist US-MI-Lansing Job ID: 2026-8637 Type: Regular Full-Time # of Openings: 3 Category: Customer Service/Support Farm Bureau Center Overview P/C Digital Customer Service Specialist Objective To be a proficient member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy, billing, and web-related questions and concerns from internal and external customers on all personal lines and commercial lines of business via e-mail, chat, and website. To provide proficient online service during standard business hours by responding to and taking ownership of all incoming chats and tickets from internal and external customers and members quickly and courteously. To proactively research and resolve policy and billing issues and online account technical grievances, while documenting...

Associate P/C Customer Service Specialist US-MI-Lansing Job ID: 2026-8638 Type: Regular Full-Time # of Openings: 2 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service. Responsibilities Associate P/C Customer Service Specialist Responsibilities Provide timely assistance to existing and potential policyholders, agents, and...

Distribution Customer Service Representative for Central Valley Company - South Fresno, CA This Jobot Consulting Job is hosted by: Sunshine Pennington Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $18 - $20 per hour A bit about us: We are a 50+ year old company, established and well-known in our industry. We ship products within the United States as well as internationally. The Customer Service Representative will need to have attention to detail skills and the ability to learn new processes. This is a temporary to hire opportunity, Monday through Friday, 8 AM - 5 PM with some overtime during peak season. Why join us? Weekly Payroll Processing as a Jobot Consultant Medical, Dental, and Vision Benefits Opportunity for Permanent Placement Mentorship and Growth Job Details Job Details: Are you passionate about customer service and have a knack for problem-solving? Do you have a strong understanding of distribution...