2 jobs found in Beverly

Call Center Hiring Representatives Hours – 9-5 Mon-Fri Contract to Hire Pay rate $20/an hour Responsibilities – Review photographic and video evidence of vehicle violations – Determine the validity of a violation using guidelines set forth by the industry as well as our clients – Manage violation rules to ensure compliance with client requirements in an efficient and careful manner – Access registered owner and vehicle information – Develop strong, positive working relationships with team members Requirements – 1 to 2 years of experience in Quality Assurance, Data Analytics or similar role – Ability to perform repetitive tasks (meet hourly quotas of video reviewing/evidence file) – Professionalism and ability to work well in a team environment – Quality driven, strong attention to detail – Possess excellent time management skills – Be a critical thinker – Responsive to feedback – Basic computer knowledge – Demonstrated ability to learn quickly – Positive...

  Bilingual Call Center Representative – HYBRID Beverly, MA $21-$23/hr The Role  As a Call Center Representative, you are empowered to deliver a differentiated customer service experience for our U.S. clients and their customers. You will communicate with customers over the phone, chat, and email across all U.S. time zones, with expanded days and hours of operation and multilingual options. You will be responsible for communicating in a friendly and professional manner, leveraging best in class call center tools and practices to answer questions and provide information to resolve accounts and issues. Every day, you’ll work with like-minded colleagues to deliver the best possible experience for our clients and their customers. Skills and Responsibilities Have the understanding that every task is important to our existing client relationships and serve as the foundation for future opportunities. Collaborate cross-functionally with other employees and departments as...