2 jobs found in Baltimore

Remote Hotel Reservations Specialist | Customer Support Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and...

Online - Customer Care Representative Travel & Hospitality Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative – Travel & Hospitality focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key...