2 team manager jobs found in Atlanta

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.   Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Why Seyfarth: At Seyfarth, we understand that great people are the key to our success, and we   provide   the opportunities   to match. If you join us,   you’ll   work in a friendly and professional environment, with   state-of-the-art   technology, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.   The Opportunity: The Lead Technical Support Specialist is the technical workforce lead for Level 2 support and oversees a workforce of Junior and/or Senior Technical Support Specialists. This role analyzes and makes decisions/judgements about technology challenges and problems and directs their team to resolutions, coaches team members to foster their ability to provide prompt customer service oriented resolutions, and assists with identifying technology, training and customer service improvements. The Lead Technical Support Specialist builds and maintains...