2 jobs found in Ashtabula

PFS Customer Service Specialist Answering patients inquiries related to bills or communication they have received from their visit. Work closely with our 3rd parties to ensure proper handling of outsourced accounts. Minimum 1 year of billing experience, preferably in a hospital setting. • High school graduate or equivalent. • Possess computer system knowledge. • Knowledge of healthcare patient accounting and healthcare insurance coverage. • Previous customer service experience preferably in a hospital or medical setting. • Confidential and good communication skills, both verbal and written. • Proper use of standard office equipment. PIe03e2cb1fbce-37641-38535307

Patient Representative GENERAL SUMMARY Provides positive patient encounter as first impression of the hospital. Ensures currency of medical, demographic, insurance, and financial information through interviews and verification of insurance benefits. Uses ACMC systems/applications to capture and communicate data to Health Information systems, patient care departments, and Patient Financial Services for billing. Accurately identifies patients and obtains consent signatures required for clinical treatment. Enters appropriate diagnosis, procedure, and physician information for medical record. Communicates with insurance companies and physicians regarding coverage and authorization requirements. Uses on-line, web based, and telecommunication verification systems to ensure accuracy and to expedite payment. Collects co-pays and deductibles. Ensures compliance with local, state, federal, third party EMTALA, and JCAHO regulations. Performs all ADT functions...