4 jobs found

Help Desk Team Lead - Network Operations Center Help Desk Team Lead Network Operations Center Overview: The Help Desk Team Lead serves as a Service Delivery Coordinator and the operational lead for the help desk team, ensuring service excellence while actively developing the technical support team. This role is responsible for maintaining queue health, resolving high-priority escalations, and serving as the primary liaison for client relations. The ideal candidate possesses high emotional intelligence and the ability to balance the distinct needs of clients, technicians, and the business in a fast-paced, collaborative environment. Help Desk Team Lead Network Operations Center Responsibilities: Team Leadership & Development Manage and mentor a team of help desk technicians, conducting regular 1:1 meetings and performance evaluations to foster professional growth. Coordinate technical training and cross-training initiatives across IT support and...

Overview: As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice's administrative and business operations. This position involves managing front-office activities, coordinating patient interactions, and supporting the overall success of the dental office through excellent organizational and communication skills. Responsibilities: Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries. Ensure a positive patient experience by providing exceptional customer service. Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time. Confirm upcoming appointments and follow up on missed appointments. Verify and process dental insurance information for patients. Assist patients in understanding their insurance coverage and financial responsibilities. Process patient payments, including copayments,...

Empower patient care through effective registration and communication. Various shifts in various areas. May have to work occasional weekends and overnights.    Join Our Team at Cuyuna Regional Medical Center At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.     A Day in the Life of a Patient Access - Registration (PAS) The...

Responsibilities: Schedule:  Sunday–Thursday, 9:00 AM–5:30 PM   Position Responsibilities:   The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking  Provide confidential administrative support to leadership, general clerical duties, and collect and prepare information for various operational reports  Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams  Other duties as assigned  Qualifications: Required Education and Experience:   HS Diploma or General Education Degree with 1 to 2 plus years of relative experience    Benefits: At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off,...