3 supervisor jobs found

Medical Receptionist JOB SUMMARY Under the direct supervision of the Practice Manager and Practice Supervisor, will be responsible for all aspects of checking patient in and/or out, making follow-up appointments, referrals and processing financial transactions. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES Open office (unlock doors, turn on all equipment, etc.). Disconnect Answering Service, obtain and facilitate any messages from the service. Answer telephone in a timely manner. Take messages and give them to appropriate person within 30 minutes of receiving the message. Check the automated patient reminder system and call all patients the day before their appointment if they have not...

Help Desk Team Lead - Network Operations Center Help Desk Team Lead – Network Operations Center Overview: The Help Desk Team Lead serves as a Service Delivery Coordinator and the operational lead for the help desk team, ensuring service excellence while actively developing the technical support team. This role is responsible for maintaining queue health, resolving high-priority escalations, and serving as the primary liaison for client relations. The ideal candidate possesses high emotional intelligence and the ability to balance the distinct needs of clients, technicians, and the business in a fast-paced, collaborative environment. Help Desk Team Lead – Network Operations Center Responsibilities: Team Leadership & Development · Manage and mentor a team of help desk technicians, conducting regular 1:1 meetings and performance evaluations to foster professional growth. · Coordinate technical training and cross-training initiatives across IT support and...

NOW Customer Service Attendant JOB SUMMARY The Customer Service Attendant is an integral member of the NOW center wellness team. Directly handles all customer service front desk interactions, with emphasis on ensuring day to day business operations of the NOW center are met with minimal supervision. Ensure excellent customer service to all guest of the NOW center. Is directly responsible for membership software program and other business functions of the NOW center. Strives for superior performance of the NOW center by consistently providing excellent customer service to leadership and staff that is recognized as ultimately contributing to the wellness experience. Recognizes and demonstrates understanding of community centered care. PRIMARY JOB RESPONSIBILITIES Interact daily with guest and members of the NOW building to provide facility information, membership services and resolve membership concerns. Direct ownership of NOW center...