May 01, 2026
Overview:
The BHRC Assistant provides clerical and administrative support in the BHRC setting to facilitate optimal operationalflow. This position requires excellent customer service and communication skills while working directly with patients and professional staff.
Responsibilities:
Greets patients and visitors in person or on the telephone; answering or referring inquiries; keeps patient appointmentson schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays; comforts patients by anticipating patients' anxieties; answering patients' questions; maintains the reception area; ensures availability of treatment information by filing and retrieving patient records. Interprets hospital policies to visitors or staff and communicates appropriately using good “guest relations” skills. Obtains complete demographic information; obtains accurate information regarding financial status and/or Insurance,...
UF Health
St. Augustine, FL